Ezspace Reviews

Would rate 0 stars if I could

Would rate 0 stars if I could - I ordered a NOBU wall bed 1 It was 3 months delayed2 When we received it it was missing instructions When they did send the instructions they were outdated from 2 years ago and made no sense even to our professional handyman who has installed thousands of beds As an example the numbers on the instructions relate in no way to the numbers labeled on the items sent and an entire very critical panel was missing instructions on how to screw it in3 It fell down the pistons have an incredible amount of force - the bed came crashing down on our professional handyman and caused severe injuries sending him to the hospital We fixed this to a normal wall not stud so there s no excuse for this I have sued and filed county court judgment against them and have been awarded the settlement and will enforce DO NOT BUY from these guys - not only can this bed injure you it can kill whoever is sleeping in it when it comes crashing down on their head Trust me it s only a matter of time before you see headlines about deaths caused by these beds - you do NOT want to be the topic of the article P s the reply is absolutely BS - I never used a stud wall This bed is dangerous and has been confirmed by 1 a professional handyman and 2 the UK claims court who has awarded me damages of 2 519 which they refuse to pay Shame on your for taking advantage of customers and disobeying the court with no further recourse - it is illegal

0 stars

0 stars Ordered from them Didn t receive the product They refused to refund me despite promising to do so for over a month

Terrible quality and service - avoid

Scratched damaged and poor quality manufacturing of the parts required for a loft bed from EZ Space They are made to a very poor standard in China and there is no UK based business to deal properly with - just a warehouse Despite trying to work with them to get replacement parts now at the point of requesting return of the goods to EZ Space their customer service have now stopped replying to emails and gone completely silent Please do not waste your money on goods from this company

Poor quality and horrible product

Beware Horrible product Quality is very poor cheap boards with horrible smell Panels came damaged and the bed was wobbly Misleading pictures Quality of the bed was so poor that I didn t allowed my children to sleep in this bed Disassembled straight after and bought somewhere else Ezspace AU EzSpace UK and are linked companies and offer the same poor quality products Check Australian Reviews to see many disappointed customers

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANYUpdating my rating to 0 stars if I could It has been over 6 weeks since we requested replacements for broken panels They were responding regularly with messages like we are testing new packaging to send everything safely but still not dispatched We have suggested a refund instead so that we can find an alternative solution as the panels are just not materialising and our daughter is sleeping on the floor in a damp spare room whilst her new bed is unusable They are now ignoring my emails

Poor quality mattresses

We ordered 2 natural latex mattresses in March for delivery in June they didn t arrive until the end on October and were of very poor quality and not what we expected Very disappointing

We only received part of our delivery

We only received part of our delivery and even that included damaged pieces The customer service has been appalling with every email dodging responsibility and offering no clear delivery estimates We ordered this bed months ago yet our overseas guests who are staying for over a month still have no proper bed to sleep on The entire experience has been deeply disappointing from the product quality to the lack of support At this point I m beginning to doubt whether we will ever receive the remaining items I ve also requested a refund but even that seems to be more challenging than getting the missing pieces delivered

Great loft bed

Well designed Suits young teenager well

TEOM loft bed

We have put the two loft beds together and the kids love them