Fabric-online Reviews

So gutted

So gutted ordered a tan faux leather and the picture looked perfect on the website However I received material that is a different shade brown not tan and has a speckled velvet effect that doesn t look like leather at all I requested a refund but they will charge me 15 for the return so I will end up sending it back for nothing almost as my order itself was 22 including 7 delivery I am so upset to have been tricked I didn t think a sample was necessary as I was not too picky on the shade but the material I received is so unlike the picture they cannot even claim it is due to lighting phone screen etc on the website Lesson learnt I ll never order again and advise all those i know to avoid

Shocking customer service terrible

Shocking customer service terrible service ordered fabric on the 7th paid for 48 hrs service STILL NOT arrived rang today to be told Tom would ring me back and yet I m still waiting for this call and no fabric Will not be using this company again and due to their lack of care I most certainly won t be bulk ordering like I intended to do

I ordered fabric at this webshop

I ordered fabric at this webshop Product was paid but never delivered No response to emails Lost 45 pounds to this scam internet shop

I ordered excample to Finland

I ordered excample to Finland I get it Then I placed order and asking tracking number They give me some random tracking LB527156552GB what is in Portugal Asking again where is my order they give me another tracking LB527156549GB what is not even in my name Asking post office why the postcode 00800 but that means that the package is totally some other person Not for me so money is gone cheating is stealing are that shop First time such a bad experience ever Now I dont have no money no package either All personal data is right in order So if you want to lose you money - go ahead I did reclamation to my bank already Never again from there anything Stupid thing that person place the order they play i ots there only

Happy to take your money with first

Happy to take your money with first time ordering discount Didn t deliver order and no customer service No refund Don t use this online shop

Fabric Online

The website is nice the order was right and it came so fast About 4 days from england to the netherlands

Bargain price and no problems

I couldn t fault my order from Fabric Online I wanted to reupholster an ottoman bed which was a fairly easy task I just needed over 5 meters of fabric to do so After having a look around online I ordered a few samples from Fabric Online which arrived very quickly Royal Mail and then placed my order The fabric was half the price of any other website I had visited and arrived pretty quickly It was a good soft material that was really easy to work with and had a slight stretch It was on the thinner side but for upholstery on a light non-patterned material this was fine They use an external delivery company to deliver the fabric which I had no issues with at all the delivery driver was nice and made sure I was okay carrying the fabric in I have an excited dog that got in the way I ll definitely be ordering again next time I need fabrics

Fabulous Customer Experience

I am beyond delighted with the customer care I placed my order on Wednesday morning and received my fabric on Thursday afternoon I explained when ordering that I was a bit time precious as I move house in 3 weeks I also paid a wee bit extra for trackable postage I am beyond delighted with not only the beautiful fabric the quality of the wool the vibrancy of the colours Jura Shetland wool but with every aspect of my sale Excellent customer care and an incredible turn around

Based on my experience a brilliant company

I had to ring as I d changed my mind on colour Tom was very understanding and it wasn t a problem to them at all as my order hadn t been cut The new colour was dispatched that afternoon and delivered by a very courteous driver the very next day The fabric was gorgeous I will definitely use Fabric Online again