Faceboxer Reviews

Awful china company to deal with

Awful china company to deal with - I thought I was buying from the UK Product was ordered in November for a Christmas present and eventually arrived in Jan They promnised to refund me 30 but nothing was refunded back Avoid

Firstly not based in the UK awful

Firstly not based in the UK awful company Delivery never arrived even no I paid 5 99 and it was suppose to be guaranteed for valentines Customer service team are awful and I still haven t had a refund

PLACED AN ORDER ON THE 29Th January

PLACED AN ORDER ON THE 29Th January STILL HAVENT RECEIVED ANY INFORMATION I PAID 5 99 FOR SHIPPING ASWELL

Still waiting No correspondence Don t order

I ordered boxers AND a matching gift box mid January Paid 5 99 postage it said it would be delivered in 5 working days Well it s 13th February and still not here I had an email over 2 weeks ago saying it had been shipped and Iv contacted them twice since asking where they are and had no reply I wish I had just ordered elsewhere like my friend did on the same day as she has hers And I m empty handed on Valentine s Day now

Awful

I order two items from this company on the 28th January it said it would come before 7th February I wanted these items before valentines I would not recommend buying from this company

Order NOT received

I placed an order on 31st January for a Valentine s gift believing this was a UK based company I paid 5 99 for shipping It s Valentine s day today and they haven t arrived I received an email with a tracking number that doesn t work Emailed customer services but no reply yet I have opened a dispute with paypal as 34 95 is a lot to me

Absolutely horrendous

Absolutely horrendous I m another one who ordered at the end of Jan and almost 3 weeks later I ve had nothing On top of the 5 99 postage I paid the 2 99 for priority production and shipping obviously hasn t happened I m livid it was a gift and is late I have managed to get a reply from customer services but was a generic apology When tracking the item it seems to have only just left China Shocking service

If I could give less than 1 star I

If I could give less than 1 star I would I don t believe this company to be legit they advertise themselves as FaceBoxerUK but they are in Hong Kong I ordered on the 2nd Feb hoping they would arrive in time for Valentine s Day and I am still waiting they sent me an email to they have shipped my order and that it would take 8-10 days to get here since then they have ignored every email I have sent I requested a refund or at least a refund for delivery But like I say I haven t heard anything from them I think they are a bogus company a little factory somewhere in Hong Kong taking peoples money claiming to be a UK company Avoid at all costs If I do not get a response from them or any satisfactory customer service I will take this to trading standards and open up a dispute with my bank and try to claim the money back

AVOID

I ordered on the the 02 02 I got an email on the 10 02 saying it had been shipped but I still haven t received it 25 00 for the item and 5 99 for the postage for it to still not be here over 2 weeks after ordering Its a joke And it says UK so surely it should be here by now