


Based on authentic user experiences
Mr A Smith
6732 reviews
N/A
9 months ago
Mustafa was an absolute star
Mustafa was an absolute star He went the extra mile to make sure we had hot water working again and we re very grateful for all his efforts Would happily recommend Thank you
Sarah MacGregor
6732 reviews
N/A
9 months ago
Very professional service and solved my boiler crisis
Very happy with the knowledge assistance and service I got with Fair Fix I d had a bit of a horrible time waiting to get a part replaced for my new boiler It was quite frustrating as in the cold snap in February ice backed up into my boiler and fortunately only ruined one part of it - an insulation panel - but without that part couldn t use the boiler After trying unsuccessfully to get this resolved I fortunately read about Fair Fix and filled in their form on their website After that I was kept regularly updated about getting hold of the boiler part which took away my stress and given realistic time scales for repair As soon as the part arrived in the UK Fair Fix were able to get me one and stuck to their pre-quoted pricing so there were no unpleasant surprises The plumber kept in contact with me updating me arrived as soon as he could at the agreed time and date My boiler is now happily working again and I m nice and snug Thank you what a relief I would highly recommend Fair Fix for their professional service
Ant B
6732 reviews
N/A
9 months ago
Could not ask for more
Chris was a great fella very friendly helpful and great at giving me information and got the job done swiftly and efficiently You won t find better
Jonny Fiber
6732 reviews
N/A
9 months ago
Ty was absolutely brilliant
Ty was absolutely brilliant He identified the issue s explained what was wrong I think I ve learned more about boilers from Ty in the past few days than in the past 26 years and fixed the problem Thanks Ty
customer
6732 reviews
N/A
9 months ago
Very prompt and efficient service
Very prompt and efficient service Booked the appointment in the morning engineer was there in the afternoon and had identified the problem within half an hour then came back the next day with the required part and completed the repair
Yasmine Anderson
6732 reviews
N/A
9 months ago
Would Recommend
I contacted a few companies for quotes to change my electric shower heater but went with Fairfix as they had the most reasonable price Ty went out of his way to assist and did a great job Would use again
Richard W
6732 reviews
N/A
9 months ago
All is fair with Fair Fix
After trying to book a boiler engineer via British Gas and being told I would have to part with around 499 for the visit alone they estimated the job would take 3 hours plus and being advised they couldn t get out to me before September 8th to start the work I decided to look elsewhere to get my boiler fixed Enter Fair Fix I hadn t heard of them I googled for reviews and was pleasantly surprised by the number of 5 star ratings I was also happy to note they would charge me a maximum of 149 plus cost for parts no matter how many visits were required our how long the work would take The very nice engineer turned up assessed the issue in 10 mins and was back the next morning with the replacement part Within 15 mins of the 2nd visit my boiler is working again I cannot recommend these guys enough I would give 10 starts I were able Speedy service a very fair price and all works and parts guaranteed And now I can take a hot shower and do some dishes before the misses gets home Nice
Laura
6732 reviews
N/A
9 months ago
Helpful would use again
Helpful came out same day was able to get a slot for after work fixed price in advance so no surprises mended boiler would use again
Colin Chambers
6732 reviews
N/A
9 months ago
Amazing service commitment
I just wanted to thank your company and Idris in particular for attempting to repair my boiler on Thursday afternoon and part of Friday He tried to get it going but unfortunately on this occasion just could not get it going he explained to me that part he tried to install was different to my original and that my exact part had been discontinued He was very informative and stated that it would be highly advisable to invest in a new boiler in which I am doing at present True to the companies policy the boiler was not fixed on this occasion so no charge was made I will definitely be reccomending you guys to people and will be turning to you in the future
Halisson Oliveira
6732 reviews
N/A
9 months ago
Great company
Great company didn t have any issues and the repair man Mustafa Mohamud he was quick to spot the problem and fixed it without faffing Really recommend Fair fix