Fanatics Reviews

I ordered a couple hats the other day

I ordered a few hats the other day Didn t write down the confirmation number and didn t make an account because it said it would email me a confirmation Never got a confirmation number but I definitely got a charge to my card So now I don t even know what to expect because I can t even track it without a confirmation I m not going to rate it 1 star without knowing if it s coming or not but definitely mad about the no confirmation and charge Edit- I was swiftly helped out and told my order is on its way Will keep you posted if my actual order comes and if It s in a timely manner Re-Edit- Everything worked out fine Very happy with my order Thank you

The 10 fan cash and upgraded shipping

The 10 fan cash and upgraded shipping is why I only use Fanatics for sport apparel

I changed my review to 5 star from 1 star

I previously gave 1 star because of a wrong size item and lack of response to my emails I have changed to 4 stars because they contacted me back and resolved my issue by offering to send the correct size and advising I could keep the one sent in error because the returns link wasn t able to offer a satisfactory way of returning the item I think they have done the fair a right thing in resolving it in the way they have I wanted to give 4 5 stars because 5 stars should be for outstanding service with no issues but because they resolved it in the way they have offered to I thought it only fair to round it up to 5 stars rather then round it down to 4 stars If your going to complain I feel it s only right to give a company positive feedback when they resolve the issue If your a customer reading the reviews I wouldn t be put off by the rating they have got Overall because in my experience they have acted in the correct manner once it s been escalated to the right person Like any business including my own there are mistakes that happen and if they do the right thing it s important to put the record straight I will use this business again I m just hoping they fulfill there offer and if they don t I will I write another review that will reflect my experience If this review is still up then it means they have resolved my issue with a satisfactory out come It s important to give credit where it s due

Absolutely love this website

Absolutely love this website I order all my gamecocks stuff from here

Fanatics Made it Right

I had purchased an NFL case for a helmet that unfortunately was damaged during shipment I called customer service and spoke with Cristin explained the situation with the case and expressed my desire to have a new case sent to me Cristin was fabulous to work with and provided exemplary customer service on my behalf She made all the necessary internal arrangements and I had a new undamaged case in 3 days I will definitely buy from Fanatics again

They were prompt and very kind fixing

They were prompt and very kind fixing my problem with my payment method they went over and above what I would have expected I feel strong enough to support this company as they were very fair to me

2nd great experience with Fanatics

I saw so many negative reviews i thought I should share my positive experience after purchase estimated delivery date was the 7th of July after it was processed that tuned to the 5th and once with the courier it was delivered on the 1st it was faster than expected the item is as stated top quality Literally nothing bad about this transaction Also I got my item at almost half price of its RRP highly recommend checking out Fanatics for your next jersey or merch I ve also seen some people complain about transfers on nba products not being stitched and would just like to say this is how ALL fan jerseys come I ve ordered directly from the NBA store in the past this is how they are unless you want to pay for an authentic So thats completely normal and legit

Contrasting to others - customer service was very good

I accept and appreciate that others have had differing experiences with Fanatics and I can only comment on mine Delivery was very quick and I did have an issue with one of the items Having emailed customer service I received a very quick response from Stacy and their resolution options were broad and clear Final resolution was also very good and to my satisfaction I have no complaints so far and hopefully it stays that way

Another day another order and yet again

Another day another order and yet again fantastic service arrived within the delivery window and great quality can t go wrong I m not normally a review but after reading loads of bad reviews thought I d help to this company on better tracks only slight discrepancy is the 49ers shorts photo on website is different in person but that could be down to new logos or what not Never the less my partner loves her training shorts and is over the moon with them Quality of hoodies is amazing and I like how the Nike tick is sewn in to the sleeve Perfect over sized hood I got XL even though I m I medium will defiantly be buying from here again in the future great quality great service Keep up the amazing work

Great Place to shop

Items on order were perfect Just what I wanted Shipping and commutation was fast Thanks