


Restoration Conservation Farcroft Restorations Group
Based on authentic user experiences
Lee
6737 reviews
N/A
6 months ago
Terrible service
Terrible service On 7 February 2022 Burke Wills dropped an expensive sideboard and broke the legs Burke Wills pass you along to deal with the insurer International Claims Agency ICA and wash their hands of the matter ICA then passes you along and request that you deal with their restorer Farcroft Group On 14 March 2022 I called Farcroft Group and they had not started any works because Burke Wills had not even delivered the sideboard to them Two weeks thereafter Farcroft Group receives the sideboard but do not have the parts to commence work They promised to provide me with the technical specifications of the parts so as to ensure it matches that of the original I am still waiting for their email It is now over two months since the damage was caused and I have still not received the sideboard nor can anyone provide an indication as to when I might receive the item
Swantec Electrical
6737 reviews
N/A
6 months ago
Absolutely awful experience working for
Absolutely awful experience working for them on an insurance job no management skills no communication sending us to jobs we can t get into not paid a penny despite dropping everything for them to push the job on when needed I think the customers at the end used someone else and lost faith in them too so nobody got paid complete shambles from start to finish do not use this group as you will definitely be disappointed you have been warned
Derrick DSouza
6737 reviews
N/A
6 months ago
Catastrophic damage caused by Farcroft to a lightly managed painting
I can t even start to describe how poor Farcroft have been on a matter relating to a painting restoration They demonstrated incompetence and deviousness at every level for more than 3y It s absolutely staggering how a simple job could have been messed up so badly Rather than restore it Farcroft caused catastrophic damage to our treasured painting And are cunningly looking at ways to wash their hands off this No morals whatsoever I would not advise anyone to use Farcroft
Bob
6737 reviews
N/A
6 months ago
Catastrophic Damage Caused by Farcroft Both Professionally and Personally Stay Far Away
I don t even know where to start because my experience with Farcroft was a complete nightmare from start to finish I worked there for a while and the level of incompetence and dishonesty was absolutely staggering it s no wonder this place has such a long history of negative reviews The damage caused by Farcroft to my professional and personal life is indescribable From day one I saw firsthand how their management operates not just poor leadership but downright deviousness What should have been simple straightforward work quickly became a never-ending disaster Farcroft constantly lied to me to clients and to suppliers and they had a complete disregard for basic decency or responsibility One of the worst things I experienced was the constant manipulation from upper management I was expected to cover for mistakes work in an environment where employees were treated like expendable pawns and deal with unrealistic demands and broken promises at every turn They demonized anyone who dared to question their approach and I was forced to constantly walk on eggshells Farcroft doesn t value talent dedication or loyalty they value control and money This toxic environment wasn t just limited to staff it spilled over into how they handled clients Farcroft routinely overpromised and underdelivered and when things inevitably went wrong they washed their hands of the situation leaving employees and customers to pick up the pieces The impact on the people caught in their web was devastating I also witnessed how Farcroft shamelessly abused their position when it came to subcontractors and other partners They would lie to everyone to maintain their image and constantly push blame onto others If something went wrong which is always the case Farcroft would blame anyone except themselves and leave the real work to others all while claiming credit for it If you re considering working here or trusting them with any project don t If you re someone who s already been affected I can t stress enough how much it helps to share your experience and help others avoid the same fate This company is a master at hiding behind false 5-star reviews and shiny marketing but trust me it s all a fa ade No matter what promises they make working for or with Farcroft will cost you more than just time or money it will take a serious toll on your mental health your professional reputation and your trust in others Do yourself a favor stay far far away from Farcroft Trust the negative reviews they re the only honest ones Also be sure to check Glassdoor and Google for real feedback only trust the negative reviews there too