Farlows Reviews

Great experience online

I bought a rod and reel combo in time for the fisheries reopening after lockdown Service was very good with prompt delivery I ll definitely order online again

I wouldn t hesitate to order from these

I wouldn t hesitate to order from these guys They are a quality business selling really high quality products I think their prices are fare and the speed in which they are shipped is great They also have great customer service

Awesome customer service

Just wanted to say a huge thankyou fantastic customer service with highly knowledgeable staff top draw Really helped me out with reel and line selection even repaired a damaged line and loaded my new reel top draw service

This shop defines Service

This shop defines Service Tom Clinton in particular Went in to look for some saltwater fly fishing gear bought a Patagonia waterproof jacket and in the bargain got bags of really useful objective non-pushy advice about rods reels and lines Tom was first rate immensely knowledgeable and generous with his insights and a genuine pleasure to talk to Tom left me with the impression of a truly excited and experienced enthusiast who was interested in what I wanted not what he wanted to sell Am looking forward to going back Would recommend them unreservedly

This is how you should run a company

This is how you should run a company because you ll trust them and the service is to be highly commended

I visited Farlows shop in Pall Mall

I visited Farlows shop in Pall Mall today to get advice of fly lines for fishing for golden Dorado in Bolivia which is going to be my first trip there The team several of whom were involved could not have been more helpful knowledgeable and friendly I came away with the knowledge and kit that I need Great job Thank you

Received notification of my delivery 28 12 23 18 02

Received notification of my delivery further notification that it had been delivered between the said hours the delivery tracker indicated it had been delivered to Bicester not our address The goods were ordered for next day delivery for a Client event tomorrow I politely request a prompt response by way of an update

Making customers pay for bad business decisions

What on earth makes this company think they can treat customer in such a bad manner

Good quality products

Good quality products Good company