


Fashionably Yours Bridal & Formal Store Wahroonga | Shop Online Australia for affordable Wedding Dresses, Bridesmaids Dresses, Formal Dresses, Evening Dresses, Cocktail Dresses, Party Dresses, Mother of the Bride, Mother of the Groom
Based on authentic user experiences
Siarne
6730 reviews
N/A
11 months ago
DO NOT BUY ANY DRESS HERE
I made an online purchase three months before a wedding I was to be a bridesmaid in I ordered the wrong size my fault so I submitted an exchange request the same day as it appeared they had the right size in stock The exchange request was approved and I dropped the dress in store myself and they notified me it would be mailed to me due to being in the warehouse not in store A MONTH AND A HALF LATER I haven t received my dress so I call them to enquire about it and they inform me they will look into it An hour and a half later they email me a refund notification with no other communication When I call them to question what the hell is going on they say they are sorry that my dress isn t coming for the wedding I am meant to be in in three weeks When I ask them to contact me the next day with the date they re expecting the delivery still stupid hoping to get the dress on time they don t call me back So I chase them up again to which they tell me that the girl who was dealing with my issue isn t working that day Absolutely no sense of urgency or care at their month and a half failure to let me know it wasn t coming DO NOT ORDER ANY DRESS WITH THIS STORE I honestly don t know how any bride could trust them to have their dress to them on time or handle them with any measure of professional care after my experience If I could give them no stars I would As I type this I have an un-returned message to them on my fashionablyyours account and was meant to receive a phone call on the 18th of April - it s now the 24th
Rachel Virina
6730 reviews
N/A
11 months ago
BUYER BEWARE DO NOT SHOP HERE
BUYER BEWARE WORST EXPERIENCE EVER DO NOT SHOP HERE We went in to the store to get measured for my bridesmaid dresses and the ladies were quite helpful and we decided to placd the order based on their recommendation for sizing However instead of allowing us to come in try on the dresses they posted the dresses out to my home address which I though was a little suspicious So basically one of the dresses did not fit and needless to say they will NOT HELP YOU First they said the bridesmaid had put on weight so we had to send them her measurements I happily complied and sent through her measurements And GUESS WHAT The measurements were EXACTLY THE SAME And yet they still would not organise an exchange Instead they want us to go into the store to get measured If they had allowed us to go to the store to pick up the dresses and try them on in the first place instead of posting them out we wouldnt have this problem DO NOT DEAL WITH THEM FOR BRIDESMAID DRESSES OR SPECIAL SIZING ORDERS THEY WILL NOT HELP YOU IF THEY MAKE A MISTAKE AND ORDER YOU THE WRONG SIZE WORST EXPERIENCE EVER DO NOT SHOP HERE RACHEL
Azi
6730 reviews
N/A
11 months ago
The worst fashion place in Sydney
For 3 bride mates gave us 20 discount for each and in return asked full amount in front which we did When the dresses arrived from overseas Linda sent a SMS and then we arranged to go there after two weeks to make dresses fit for us When we called to make appointment she said our tailor went to holiday for three weeks and when she is coming back it is almost 10 days before our wedding ceremony The point is for each dress at least takes 2 weeks for tailor to make it ready size and fit So too late Interesting things no one called on one sent a message to let us know That is caused I totally gave up from bride mate position Wouldn t recommend anyone to go to this shop Very very week customer service
mel
6730 reviews
N/A
11 months ago
Appauling customer service
Avoid this store to save yourself anger and diappointment I was not able to return two SAMPLE dresses that cost me 888 altogether 8 DAYS after purchasing I was charged 888 to have two SAMPLE DRESSES used damaged sent to my home to trial 7 days later I contacted them to clarify their non-existent returns policy regarding sample dresses On day 8 I pleaded to return the dresses as they were unsuitable They informed me they would NOT return them as they are more than 7 days late 1 DAY LATE With a used dress I think most reasonable good-willed people would realise that this is greedy and inconsiderate Very disappointing
Maureen
6730 reviews
N/A
11 months ago
Awful experience
Please please please do yourselves a favour and do NOT order from here I wish I d listened to the negative reviews however they were from 2018 and stupidly assumed that things had gotten better WRONG I can only assume they use AI or pay customer s incentives for positive feedback because their customer service is nothing short of abysmal I ordered a dress on 30 08 24 after being promised I would receive my order by 01 10 24 7 WEEKS LATER my wedding has been and gone and my dress arrives Naturally I requested a refund to be told Hi No refund or exchange on wedding gowns or make to order dresses It is very clearly stated on our website you might have overlooked the T C As a gesture of good will we have a size 6 ready to exchange We wish you all the best if you are keeping the size 8 A size 6 doesn t adjust the sheer size of the bust sleeve either the dress is disproprtionate or I am A size 6 doesn t change the fact my dress was promised to be with me in 3 weeks a size 6 doesn t change the fact your customer service is disgusting However with the money you ve now gained from me a size 6 may very well fit my waist as I can no longer afford to eat ha At the end of the day it s been an expensive error of judgement on my part I can only impart some wisdom which I clearly lacked at the time by informing others of their incompetence
N Elmir
6730 reviews
N/A
11 months ago
Beautiful store and big selection of
Beautiful store and big selection of gowns found the perfect dress to attend my friend s wedding thank you
Charlene
6730 reviews
N/A
11 months ago
Variety of selections and good quality
I had great experience shopping here beautiful dresses with good price My friend also ordered bridesmaid dresses here too and recommended me for my bridesmaid dresses Recommend
Bella Olsson
6730 reviews
N/A
11 months ago
The girls who helped me pick out my
The girls who helped me pick out my dress were so helpful and lovely They really made this experience easy and enjoyable I would definitely recommend this shop There is also a wide verity of dresses to try on which is always a plus
Em Crowe
6730 reviews
N/A
11 months ago
lovely staff and beautiful dresses
The staff at fashionably yours were so patient and helpful while helping me find my dream wedding dress I had been struggling to find something that I like but they have a massive range of dresses to try on and compare So thankful for all of their help Am planning on coming back here with my bridesmaids for their dresses
Jessy zheng
6730 reviews
N/A
11 months ago
Amazing service and wedding dresses
The attention and services provided at fashionably yours were exceptional The team helped me to find the wedding dress of my dreams they were very patient and respectful all the time The communication with the team was very warm clear and professional You will find a place where you can try a wide range of styles and the quality of the gowns offered is excellent You will be in good hands all the time They gave me plenty of time to select and try on many dresses until I found my dream dress for my wedding You will look amazing in your wedding day with the recommendations provided