Based on authentic user experiences
Kartik Rao
6735 reviews
N/A
7 months ago
Disappointing Experience with Faster Cars Issues with Billing and Transparency
I hope I could have given a better rating Our recent experience with Faster Cars left us somewhat disappointed While there were a few positives the overall experience was far from what we expected Details Positive We appreciated the cleanliness and maintenance of the car It was in good shape which added some comfort to our journey The team communication is professional Negatives Misleading Assurance The car we reserved was not the one we received This discrepancy between what was promised and what we got was frustrating and inconvenient Hidden Charges and Unavailability of Reserved Car The lack of transparency in this regard was disheartening Notably we had reserved a specific car model Mustang blue orange 63249 for 500 Dirham per day However upon our arrival we were informed that the car was not in stock Do note this was a car we reserved NOT SURE WHAT RESERVATION MEANS THEN The team forced us to pick up a different car a Dodge Charger V8 which was listed on their site for 450 Dirhams a price lower than what we had reserved a Mustang for Nevertheless we were compelled to pay an additional 105 Dirham for the substitute vehicle Questionable Billing The lack of a detailed explanation for an unauthorized 74 charge on our invoice raised doubts about the billing practices of the company Pre-existing Damage We were held responsible for a preexisting scratch on the vehicle despite having photographic evidence with timestamps proving it was there before our rental Lack of Documentation An extra charge of 60 dirhams for Salik tolls was imposed but we were repeatedly denied documentation receipts to verify this cost In summary the experience was marred by several issues and the lack of transparency in billing and charges was a significant concern While the car s cleanliness and maintenance were pluses they did not outweigh the other disappointments We sincerely hope the company addresses these issues to provide a better experience for future customers
Consumer
6735 reviews
N/A
7 months ago
My experiences weren t so good
My experiences weren t so good a boss who gets very loud and yells at you You are lied to several times about your money they promise you every day that the money will go back to the account you specified but that is not the case and when you go there he tries to intimidate you with Mr Ammar shouting at you so extremely I was really shocked how you can treat customers like that The Audi Q3 There was also a repaired accident car from the USA gap dimensions didn t fit at the back and front etc
Charles Veitch
6735 reviews
N/A
7 months ago
WORST car hire company in Dubai
Absolutely terrible company and staff Dima was so untrustworthy Constantly trying to get more money out of you Communication is just useless They don t deliver and uplift the car when they say they will Hours late On return of the car they charge for non existent damage Avoid at all costs
Bonnington
6735 reviews
N/A
7 months ago
Still no Deposit Return
Well as expected with this terrible company I m now fighting to secure my deposit and return of funds They add extra charges that are not correct They say they will send you detailed information and never do Do NOT deal with anyone in this organisation There are completely untrustworthy
6735 reviews
N/A
7 months ago
A poorly managed company confirmed my
A poorly managed company confirmed my car booking a month in advance assuring me that everything was in order However just ten hours before my trip they informed me that the reserved vehicle was unavailable and offered only one alternative an extremely subpar car
yazan majzoub
6735 reviews
N/A
7 months ago
Great experience using their modified
Experience the thrill and elegance of driving a luxury car in Dubai with Faster Rent a Car the premier car rental service We specialise in Rolls Royce rental in Dubai providing a diverse range of high-end automobiles to meet your needs Our assortment includes renowned brands such as Lamborghini Ferrari Porsche Bentley Audi Mercedes and BMW as well as sports vehicles luxury automobiles and supercars Whether you want to hire a Rolls Royce or a Ferrari in Dubai we have you covered Enjoy competitive rates and choose a rental period that suits your needs from our premium fleet of cars Rent from us today and indulge in the ultimate luxury driving experience
bashar azzi
6735 reviews
N/A
7 months ago
Best Service
Great experience using their modified and unique cars
lana kalaho
6735 reviews
N/A
7 months ago
Great Company
Thank you for the great service nice cars with amazing colors see you soon
Raneem Da
6735 reviews
N/A
7 months ago
special experience
The best car rental company Super friendly and qualified employees Everything went smoothly
Farah Al-Shatta
6735 reviews
N/A
7 months ago
Faster Rent a Car - Great service
faster rent a car is the best company excellent service and collaborative team