Fastportpassport Reviews

GREAT INSTRUCTIONS AND SERVICE

I neglected to renew my passport and had scheduled a cruise The cruise was scheduled for 25 days from when I realized my passport would be needed I found Fastport Passpert online and used their 2 week service Their instructions as to what was needed were very clear and specific I followed them and they delivered 3 days ahead of their promise

Fantastic service

Madeleine H made contact with myself right away We had our passport within 2 days and she stayed in contact during the process Great convenient service I would use them again and again Thanks for making our trip with our family happen

Super impressed with the level of

Super impressed with the level of service I was going on vacation and realized the week before that my passport was expiring on the date of my return I was worried I would have to cancel my trip but thanks to Madeleine and Fastport Passport my vacation was saved Madeleine walked me through all the steps and even reviewed my scanned documents before I mailed them out They were fed-exed on a Monday and I had my Passport by Thursday morning The communication was excellent and I would highly recommend using Fastport Passport if you need to get your passport in a hurry Exceptional Customer Service which is very hard to find these days Thank you

This company deserves all the 5 star

This company deserves all the 5 star reviews When we found out that we needed a service like this one I will be honest and say we doubted and were skeptical that they could guarantee exactly what they said they could We took the chance and they truly delivered exactly what is advertised on their website Bonus that with the staff and communication throughout the process Madeleine was professional polite helpful and honest regarding the time frame and how to proceed to make sure that we were satisfied customers I wish more companies could follow the same honest and ethical commitment to their customers

My stress level was high when I started

My stress level was high when I started the passport process because1 My husband passed unexpectedly2 I had to move from the rented home because the landlord preferred a family 3 All of my personal papers were boxed up and put in storage 4 I thought my passport was with me at a new location The passport journey began Because Madelene was so kind to me and helped me understand what I needed to do to correct my mistakes She was what I needed at the time

Child Passport

I am very happy with the service i recieved along with getting my child s passport faster than expected I am very thankful to you all and very happy with how profesional you company is Very easy to use website and you all did the work You asked the questions and filled everything out for me speeding up the process Again thank you and much appreciated

Excellent customer experience

Absolute best service of this kind that I have ever used The process is clear and very easy to follow Update EM remove any uncertain as to status If you need a passport and want to make sure it is a flawless experience - use their service Little on the pricey side but worth every dollar

Awesome experience

Awesome experience Highly recommend My husband and I were booked on a trip 6 weeks away and I realized last minute that my husbands passports was expired Covid had the US Passport agency backed up as well I looked all over the internet for options Fastport Passport had a 2 week option It was a bit pricey but I needed it done in time Their communication was great and very thorough Make sure you go through your paperwork in detail and fill out properly Ignore any of the negative reviews This service is not a scam They kept me informed the whole way through I received my husbands new passport in 10 days Fastport Passport bailed me out of my jam Thanks

An incredible service

When I placed the order I was concerned that they would never deliver I was concerned that the cost was high and the service disappointing I was completely wrong Every step of the way was professional communication was outstanding and the passport came in the day they said it would I would recommend this service to anyone Well worth the price

What a great service when you have Madeleine H

What a great service when you have little time to wait for a passport Madeleine H was fantastic in communicating with me immediately once my documents were received I received my passport 5 days ahead of schedule too Thanks Madeleine