Based on authentic user experiences
JOSE SIMON PALMER
6731 reviews
N/A
9 months ago
HOW TO LOSE 10 EUROS
Because my son was about to miss his flight to Hamburg yesterday October 5th 2024 at 7 00 at Barcelona airport I paid ten euros to My Trip Online for the fast track one hour before the flight But only AFTER I had paid this amount with my credit card a remark in red letters warned me that a gap of six hours between the hour of the reservation for the fast lane and the hour of the flight was necessary to make use of the fast track Considering that procedure to be an ABUSE I tried to get my money back through driving-service-supporT-assistance com but the final answer was that my son s Airport Security Voucher had been processed through our care and is already submitted and paid to the airport Therefore it can no longer be cancelled and or refunded I am sorry but I feel cheated Jos Sim n
Voxer DK
6731 reviews
N/A
9 months ago
Eudialyte Limited their pillock officers are scammers
My-trip-online similar websites like this are run by a bunch of pillocks from Cyprus India either hiding in a flat or scam call center behind fake business addresses telephone numbers They don t follow the T Cs on their sites when you ask them to remove your account data To add insult to injury Google is allowing them to have a platform on the web to continue with their deceptive practices towards vulnerable people One of them which is thereverselookup site uses a landline telephone number 02080680996 for O2 scams as their contact next to their fraudulent business Eudialyte Limited Nothing but pigs the lot of them Why aren t they struck off the companies house already They scum of the earth
Robert Hollick
6731 reviews
N/A
9 months ago
Security fast track rip off
This is a complete scam They advertise a fast track security option for around 8 50 and when you book your pass you unknowingly sign up for a 3 monthly ongoing subscription They hide the details in the foot note their emails along with option to cancel within 3 days They then take the subscription payment from your card This process makes their operation legal I tried to recover my payment without success so I now intend to publicise this scam on all social media platforms and would ask anyone reading this to do the same to save others from being ripped off I also intend to contact the airport authorities to find a way to get this stopped Don t let them get away with this Please do your bit
Birgitta
6731 reviews
N/A
9 months ago
Fraude
Fraude Luckily my Dutch bank blocked this transaction immediately Blocked my card as well and got a new card coming cos they say they might take advantage of my old card details Lesson learned to check trustpilot first
George Clarke
6731 reviews
N/A
9 months ago
SCAM
Scam never got tickets and they charged me 80 euro
David Brooke
6731 reviews
N/A
9 months ago
18 year old daughter used this company
18 year old daughter used this company to book fast track thinking it was the official website It was her first trip abroad on her own and she wanted to do and pay for everything herself She ended up being bill 60 odd for signing up to a monthly service Despite trying to cancel it and the link taking her to a 404 error page This company whilst probably legal is a scam site aimed at ripping people off It s a learning experience for my daughter but don t make the same mistake
Edmond
6731 reviews
N/A
9 months ago
Fraudulent behaviour They issue fast track late and they charge you EUR 79 for a subscription you ve never signed up to
As per the title I bought fast track as suggested by the airport staff in Lisbon as the machines were broken and the queue was humongous After having purchased fast trach POST check out they informed me that it would have taken 24 hours to issue fast track Clearly they did it after I was already on board And you know what else 3 days later they charged me EUR 79 for a subscription I NEVER signed up to and they claim that the 72 hour free trial window passed therefore they won t refund me To all fo you reading this request a chargeback to your card provider and report them to the ombudsman and consumer associations They must be investigated and adequately fined
Deborah Briand
6731 reviews
N/A
9 months ago
DO NOT USE 100 SCAM
Tried to use this service without checking trustpilot and got to BHX airport whereby I was told by the staff that it was a scam and couldn t be used Had 79 taken for the pleasure and when I challenged these scamming cowboys I was offered 30 back I ve reported to bank who are investigating buyt as they are based in Cyprus I guess not much will be done and many others innocent people will be scammed and left disappointed and angry Avoid at all costs
Olivia
6731 reviews
N/A
9 months ago
SCAMMERS
SCAMMERS BEWARE DO NOT USE They robbed me of 9 99 for a Fasttrack at Birmingham Airport The tickets did not work Birmingham Airport told me that they were ungenuine as only Birmingham issue their own Fastback tickets I called today for a refund and a robot repeated time after time that they do not issue refunds and that they completed a service Yes the service is called daylight robbery I have had to cancel my card FURIOUS
Melissa Stevenson
6731 reviews
N/A
9 months ago
Absolute scammers
Absolute scammers They pay for google advertisement so they are the first link when searching airport fast tracks I paid 9 for fast track in porto airport and then 3 days later noticed a payment of 79 gone from my account In the very small prints of their terms and conditions it was mentioned Becareful people this was not clear at all