Favourfairy Reviews

Great customer service

I placed an order on a Wednesday for party favours that were needed by Friday The lady I spoke to on the phone was very friendly and helpful I paid for next day delivery and was assured my order would be dispatched the same day When I hadn t received my order on Friday I was understandably annoyed and agitated I had given my consent for the parcel to be left on my front step as I live in a very quiet and safe neighbourhood and the post man always leaves my packages on my doorstep when I m not home Favourfairy did warn me about the risk of having the package left outside I rang favourfairy on Friday to ask them to track my order I had not received any tracking details which the courier should have sent to me directly The courier claimed the item had been delivered which made me even more upset Favourfairy were kind enough to contact the courier on my behalf and got confirmation that the courier had been in my neighbourhood on the day in question thank God the vans have GPS trackers This was a massive help because I didn t believe the courier had even attempted delivery It then occurred to me the courier may have mixed up my street with a nearby street because of the way the street signs are posted So I went to check the nearby street and there was my package What a massive relief I d like to thank Favourfairy for requesting GPS proof from the couriers It made me realise the courier must have left the package at the wrong address I hope feedback from this experience is passed on to the courier Favourfairy did a great job but were let down by their courier Oh by the way I loved the items purchased and will definitely be buying from them again Next time I ll order well in advance and make sure there is someone home to sign for it Thanks

Beautiful boxes fabulous Company to deal with

My Sons gets Married on 23rd May and ordered stunning ivory favours came the next day beautifully presented - we got a little production line going at home to make them great fun and lovely to get everyone together to do this My advise is use double sided take to seal edges - just cut the strips thinner and they seal perfect as I did struggle a little bit with the glue - on my fingers Thanks so much Favour Fairy - will post images when they are all complete

Excellent service

Excellent service Nice people to deal with

Very happy with Favour Fairy

Very happy to recommend Favour Fairy - as good quality goods and fast delivery Mel

Excellent service arrived before the

Excellent service arrived before the date stated Bought chocolate neopolitions for a school prom had them personalised I asked for the design to be changed to fit in with the neon theme Will definitely be recommending and returning in the future Thank you all

Excellent service

Excellent service goods arrived within a few days and in plenty of time for the party One item arrived broken I emailed Friday evening and had a reply by 8am on the Monday stating a replacement had been posted

Party bag perfection

Really good choice of party bag bits and all at a great price Customer services were so helpful and friendly I d definitely use again and recommend to anyone else too

Brilliant service

Brilliant service Quick delivery perfectly packaged and of course delicious Used on three separate Occasions now

Sweet Simple service

Sweet Simple service order arrived swiftly Lots of options to choose from keeping the vegans happy Very simple website to use and well laid out Happy days