Fbto Reviews

They don t give you a zorgpas

First they send you a mail that you are rejected because your visa does not fulfill the requirements then - without ANY change on the existing visa suddenly a few days later they start insuring you and ask for money while after the initial rejection it is normal to move on elsewhere The support is NOT AT ALL even trying to help on the contrary trying to subtile tell you that you re the idiot in this matter they are right idiot for being so stupid to actually think FBTO is a decent company while it turns out they are just trying every shady way possible to make money they admit nothing changed on the visa but do not at all try to understand that they cannot reject and then not reject based on the same criteria Obviously the moment they said they start the insurance same hour of receiving that mail it was cancelled still they insist to charge those days despite the fact that it was them who did everything wrong here One and one only possible recommendation STAY THE HECK AWAY FROM THEM - AS FAR AS POSSIBLE

This company is a joke

The company is a fraudulent company and you should definitely not give your money to them blame there drivers for a crash and take all the money and the car STAY AWAY

Horrible company

They don t give you a zorgpas You need to have the app with a working internet connection I payed for a worldwide coverage but not it seems that without roaming i cant even access my zorgpas

What a horrible company

This company is a joke Applied for mandatory health insurance they denied it without informing me The reason Checkbox do you want to be insured from 1 1 2024 or are you coming back to the netherlands Since i just arrived to Netherlands which option seems more logical Of course i chose wrong Instead of making it right they make me to go through the whole stupid process again Joke company that is full of incompetent people

Won t help me cancel insurance policy

After signing in with them I randomly noticed in my bank account that they took over 500 euros from me to cover the last half year I told them that this makes no sense considering I m an expat who spent the last half year going to my home country to access a doctor I had no benefits in this country but still they decided to take 500 euros from me without my consent and no matter how much I complained they refused to do anything about it Pure scammers and thiefs

I would give them 1 star

What a horrible company they withdrew money from my account without my permission while I didn t have even an insurance with them Don t know how is that possible And they don t tell me who and how gave them permission to withdrew money from my account

Automatic extension fraud

I m having trouble cancelling my plan online After so many calls and trying to WhatsApp I finally hear you have to do it online Even when I try do it online the cancel option isn t clickable I don t live in the country anymore So I guess I just cancel my card Thanks for nothing FBTO

Worts EVER

I would give them 1 star After 3 years It s time to move on No customer support chat bot Ridiculous It s so hard to reach them and they not responding to whatsapp messages Finding new health insurance ASAP