Based on authentic user experiences
Sally Burr
6731 reviews
N/A
5 months ago
They have not delivered the Soundbed I
They have not delivered the Soundbed I paid for in over a year
Carly
6731 reviews
N/A
5 months ago
Still have not received the bed that
Still have not received the bed that was ordered a year ago asked for a refund and they play the back and forth game of saying they will issue a refund check in the mail but they have not and continue to not have a set date due this has been an ongoing matter for 4 months and counting but ordered the bed LAST December 2023
Jason Fujioka
6731 reviews
N/A
5 months ago
Zero Star Customer Service
Terrible customer service when requesting a refund They re slow to respond to any and all inquiries and have minimal channels of contact communication Avoid the hassle and invest in other healing devices from more established companies
C Pitcock
6731 reviews
N/A
5 months ago
0 stars-total Scam
If I could give 0 stars I would Ordered my soundbed over a year ago Reached out through the only method of communication with them email over the course of the year for updates but always the same answer It s shipping soon After I waited a full year I reached out to request a refund and they said they would issue it within 10-14 days I STILL have no refund and now I m getting the same answer of soon I m due a refund of over 2 300 How is this company still in business It seems to me to be a scam to con people out of thousands of dollars to never receive their product I have submitted a fraud claim with the SEC as this company is completely fraudulent just stealing people s money
J J
6731 reviews
N/A
5 months ago
Never received my bed
Never received my bed
Rana
6731 reviews
N/A
5 months ago
These people are Frauds
These people are Frauds They have BLOCKED ME on multiple accounts deleted my comments and they lie cheat and steal They manipulate They took my money and took over 4 years to NEVER deliver They NEVER apologized and either the CEO is an incompetent to run a company or the employees working for him have poor business management skills and never brought this to anyone s attention I have plenty emails screenshots and comments being ignored HORRIFIC WASTE OF TIME
Emily Utley
6731 reviews
N/A
5 months ago
Can t get my deposit back
3 months and 4 requests and they still haven t refunded my deposit
Gabe Utley
6731 reviews
N/A
5 months ago
Supply chain issues and still haven t received deposit back it s been 3 1 2 months Their support emails just say they are behind and will process as soon as they can
They have no idea about their supply chain and I still haven t received my deposit back
Customer
6731 reviews
N/A
5 months ago
Promised the bed for over 6 months
Promised the bed for over 6 months Constant delays same story - delay in shipments Now even when they promise a refund they say it s by check and will take 21 business days After 2 months I still have nothing other than a reply that they are working on it Stay away and save yourself the headache
Pascaleberner
6731 reviews
N/A
5 months ago
Scam avoid
Scam no customer support they make money on your deposit avoid at all costs