Feit Reviews

The products are meh and that s the good part

The products are meh but have the benefit of being cheap That said the level of support falls somewhere below the bar to be called cheap Examples Customer support tickets I believe I ve submitted 3 and received zero responses - EVER The app asks for feedback When I choose the option that says something like not good it wants feedback - but the feedback form is unresponsive and locks up the app Go to the support page and select the Contact support here You get a flyout window on the right that insists you choose a specific product no general or feedback path available and then forces you to a bot that has no clue as to what you re really wanting to know and doesn t make support available anymore Go to the corporate page and look for contact Yeah that pushes you back to the regular support page and the bot I ve used about 30 of their dimmers 1 DOA Every one of them has an issue where even if it is locked at 100 i e full power no dimming it creates noise in the circut at first that will mess with any non-dimmable item thus the log at 100 - this isn t that hard Touch the up once to go to max power Yeah that fixes but you have to do that every time The smart plugins regularly lose their registration responsiveness and have to be re-added to the network The UI is simply HORRID in their app That s the short list - yes there is actually more to complain about

again here we go with Feit

again here we go with Feit My camera shows encrypt and Carlos spoke to me 3 days ago and was not able to help so allegedly they were escalating it and CRICKETS not a word I have this camera for protection of my property and what good does it do I WOULD NOT BUY A SINGLE PRODUCT from them they are garbage

Bought a 4-pack LED lights from Costco

Bought a 4-pack LED lights from Costco in Australia for 30 approx The application that needs to be installed is sooo full of ads that it is impossible to distinguish between what is requird for the lights to work and what are ads It did not help that the app uses different names from FEIT so you never know what you are signing up for Finally set up the account with Feit and got the lights working - at least they switched on and off Did not buy the premium app that costs about as much per month as the 4 lights However integrating it with google was not working It said the email account could not be found I made sure I used all lower case characters logged out of the silly feit app and logged in again to make sure my account does exist Still no luck So between the crazy pop up ads and the functionality with google this product is failing

Don t buy Feit Electric Color Caster

Purchased two units of Feit Electric Color Caster to decorate house for Christmas Had to return both because the unit does not respond to the cheap remote included with the unit

BUYER BEWARE 0 stars and breach of consumer law

0 stars and breach of consumer law Under the excuse that they have no presence in the UK even though they bought Lifx which still does operate there they refuse to honour warranty on one of their products The lifx team sent me to the new warranty team and they just fob me off back to lifx support Never buy from lifx regardless of where you live and while you re at it stay away from feit too Taking them to court it s free here so I ll make an example out of them

eyes sad Feit ElecTRICK provides

eyes sad Feit ElecTRICK provides MisLeading Directions instructions say to cut led light strip and use links too connect the led strips thing is once cut ther is no way to link the light strips How LOUSY of Feit i suspect they make directions deliberately misleading how un-useful

Awful bought smart led strip light from

Awful bought smart led strip light from feit electric fron costcos for 23 set them up and everything to find out they do not work they turn on flicker green then go back off Do not buy from this dumb company no wonder everyone gives them bad reviews the app doesn t work either it s all crap do not buy from this scam company and not impressed costcos for stocking these

50 failure rate within 20 minutes on

50 failure rate within 20 minutes on 100 watt replacement 25 failure on 60 watt replacement within 1 week Bought from costco Having bought 20 assorted to change from other bukbs Have stored them in boxes for a while and used them to replace others would not touch them ever again expensive and unreliable

Disappointing pile of trash

Absolutely the worst product I have ever seen 100 laziness 100 crap Nothing about this company is good and I mean nothing First off you can only use the lights if you put the light in a certain position otherwise it just won t work you can t bend the lights either also when I put the lights in this position the entire strip just decided it wanted to stop working Now I m left with a 40 strip light that doesn t even work Save your money and buy a 50 pence light off temu or TikTok shop Trust me even they are 10x better than this dog water of a product