Fello Reviews

SIM suddenly doesn t work and lost all my unused surfing data

My SIM card doesn t work and it says SIM not provisioned on the phone even if number still says it s active on my fello account Furthermore my unused surfing data also dissapears from my account So I can t use my number to make receive calls browsing on the internet and everything This is so dissapointing because all Fello could offer was sending me a new SIM card which still means that I won t be able to use my number until the new SIM card arrives

they are scammers

they are scammers beware of this companyThere are alot better companies than this Idioter och bedragare hela h gen

Horrible company

Customer for over a year and customer service is terrible Deactivated invoicing due to predatory charges added by Fello to my monthly bill Now they won t reactivate out of country internet surf which is free and included in the service Horrible company the worst customer service

Be aware when leaving Sweden to an EU country

I have the exact same problem The minute I left Sweden my network was gone and I cannot use the phone at all not even for calling and text messages I did also make sure that Roaming was included and that I obviously does not work either

From 70kr to 1450kr - Mafia warning

I had a 70kr month subscription While moving home and country my August bill got lost in an ocean of admin mails A month later that bill was in the hands of Intrum an infamous debt collector which happily added a immediate premium By the time I paid fello Intrum had registered a case with Kronofogden which in turn added another 900 kr on top leading to a 1450 kr bill in less than 2 month That s a 2000 increase or a 12000 yearly interest rate Even by mafia standard this is a bit much

As long as everything is working it is

As long as everything is working it is all fine when you have trouble they will throw you under the buss

Extra No Surf

Purchased 2 packages of 10GB extra surf but could not use even 1 4 of it Stay 1 hour in line and the attendant said they could not do anything Leaving the company and do not recommend it

In line for the chat for 2h 20 min

I was in line for the chat from 13 40 today to ask about becoming a customer At first it said I was 3rd in line After about 1h it said 9 min left 1 more hour and it said 1 min That minute lasted for 20 minutes then the chat closed I m quite happy I didn t switch to fello