Based on authentic user experiences
CLAIRE WOODROW
6730 reviews
N/A
7 months ago
Had a great experience with Nikki today
I have had a razor head subscription for around 8 years with ffs and love it After that time my razor had started breaking so I contacted today to ask if it was possible to get a new razor Nikki was really helpful in the live chat her replies were very quick easy to understand and she sorted my problem in no time - all whilst being friendly and professional Nikki sorting this for me so nicely and quickly has solidified with me that I will maintain this ffs subscription going forwards Thank you so much
Stephanie Goy
6730 reviews
N/A
7 months ago
Quality products
Had a great experience with Nikki today she handled my enquiry and went above and beyond Thankyou Very happy Xx
Lina Litvinovaite
6730 reviews
N/A
7 months ago
Customer Service
Quality products solving storage and travel The razor feels high end Customer service was efficient and friendly
Lynsey
6730 reviews
N/A
7 months ago
I didn t receieve the replacement
Nikki showed excellent customer service with my order today and rectified a small issue that l had Credit to FFS
rachel appleby
6730 reviews
N/A
7 months ago
Great customer service from Holly
I didn t receieve the replacement handle that I ordered with my subscription Nikki was amazing as I had ordered another replacement and Nikki advised me that the original one I ordered would be sent out ASAP Nikki was kind and attentive and refunded the second order that wasn t required immediately Thank you Nikki you were so professional and attentive Lisa
Kim
6730 reviews
N/A
7 months ago
Brilliant service
Great customer service from Holly just a simple request which was actioned swiftly and stress free
customer
6730 reviews
N/A
7 months ago
Excellent customer service
I have been a subscriber with FFS for a good few years now and the customer service has always been excellent Thank you very much to Nikki for sorting out my recent query I m a very happy customer
Miss D Banham
6730 reviews
N/A
7 months ago
Great service
I ve been a customer for years And can attest to excellent customer service very responsive and orientated to solving the issue
Cheryl
6730 reviews
N/A
7 months ago
Faultless service amazing product
Nikki was very helpful and sorted out my enquiry very quickly
Nikki M
6730 reviews
N/A
7 months ago
Excellent customer service
First of all the razors are the only ones I ve ever used that don t cause razor burn and that I can use more than once I m quite dark so shave daily and normally I get sore legs I can only use razors once and then throw even if they are expensive but these are amazing I get around a week out of each blade the shave cream is also fab and lasts ages I have recently had a bit of a issue with delivery due to royal mail incompetence not FFS however when I shared this information with FFS customer service they went above and beyond to make me happy I truly believe that no matter how good a product without the customer service being good I would have left so this really impressed me and I have to give a 10 10 for that Super happy customer relieved I don t have to go back to waxing