Fherehab Reviews

Top notch facility

Top notch facility I would highly recommend for substance abuse and mental health treatment

FHE Changed My Life

I went here in Sept of 2019 I had been to a few other rehabs but this time I really think I can make it Their neuro program made all the difference with my anxiety I could never get sober before because I couldn t control my anxiety I would try for a few weeks and I would feel so stressed that I ended up using again Neuro made the anxiety go away and I now have 5 months sober The place was very nice and the food was great The staff was friendly and very professional

Beware FHE Health

My partner an elderly female struggling with anxiety and depression stayed at FHE Health for four weeks starting in late February Her primary therapist and I agreed that an additional two more weeks would be helpful so she could undergo brain mapping So after paying 23 500 for four weeks we paid another 14 500 10 000 for two more weeks and 4 500 for brain mapping To make a long story short it s been nine weeks since my partner came home and we still don t know the results of the brain mapping The therapist said she would discuss it with my partner before she left She didn t She discussed it briefly with me over the phone one evening but it was too much to digest so I asked her to email me the report she never did Then she said she d discuss it with us at the discharge meeting She didn t And we overwhelmed by the process forgot to ask Then when I texted her asking about it the therapist said she d call to discuss it Despite repeated texts the therapist s preferred means of communication the therapist has not called with the results This was my partner s final text to the therapist Nearly a month later I still await the results of the brain mapping I stayed 2 extra weeks and paid 14 500 for this process and I find it unconscionable that I still have no idea of the results Monday I met with the new psychiatrist and he asked about the brain mapping I felt absurd that I could not explain the results I contacted FHE s national liaison who was extremely helpful in the beginning getting my partner admitted I explained the situation and told her we wanted our 4 500 refunded She suggested we ask my partner s new psychiatrist whether he could get the report I told the liaison It s not the psychiatrist s responsibility to obtain the report we paid FHE for brain mapping so it s FHE s responsibility to provide and explain the results to us After my complaints to the national liaison the CEO of FHE called me He offered to refund half the 4 500 We considered it but finally said no I told him If you go to a clothing store and buy a suit leave it for alterations but then never receive the suit you don t want half your money back you want it all The CEO said FHE s records showed that the therapist did call my partner and discuss the brain mapping results That s simply not true My partner s phone shows no calls from the therapist or anybody else at FHE and I have a string of texts from the therapist in which she continues to promise to call -- but never does As my partner said FHE s conduct has been unconscionable If you re considering FHE as your treatment center then you might want to consider our experience I don t want to say that FHE stole our 4 500 but it sure seems like a ripoff to us

Beware

I can t say how disappointed I am with this organization My son went in for two days and then checked himself out What He immediately found a source of drugs and got high Within a couple hours we the family who are all out of state were able to talk our son into returning We feared for his life He could barely speak due to the heroin but he was on his way back to the facility I called ahead to let them know he was returning but FHE Sunlight Recovery would not allow him to return Even after pleading with them that this was a life or death situation they told me to have him call in the morning and they would think about letting him return What Does this sound like a place that puts addicts first Is this a place that really cares I m sure they will keep the several thousands of dollars in deductibles as well Horrible Horrible Horrible Luckily we were able to reach out to my son s minister who went to find him picked him up and allowed him to sleep at his place until we were able to fly him back to his family I hate giving this place even one star They almost cost my son his life Don t be in the business pretending that you want to save lives if you are only interested in lining your pocketbook I would recommend that anyone who reads this finds a different place that really cares

Admission lied in my face about what

Admission lied in my face about what would be allowed here and what is treated there Come here to be treated like a criminal Do not come here for ASD or ADHD or similar The intake process alone is bad for that condition Over 100 phonecalls in one month from admissions a lot at wildly inappropriate times Borderline harassment Upon attempting to call my advocate they did not answer and I was told that I can either check in now or leave My Advocate was not going to be able to call me back immediately so I left to avoid being checked in to a place that has a hard time giving you the truth depending on which department you re talking to Now I m on the street in another state until I figure out what to do Admissions called me after I left and continued to harass me despite hanging up multiple times This place really needs to take it easy on the harassment I used the last of my money to travel here from c t only to be lied to Standard american healthcare Doctors are locked behild terrible admin and program directors Shame on all of you and your bottom line

A on concept F- on execution Do not go here

I am a retired first responder with an addiction problem My NJ PBA vouched for this place to my wife so I was sent here Upon arrival I was sober and only had legal THC in my system I was placed in-patient Detox residential care for 3 days While there first responders are co-mingled with civilians drug dealers gang members bikers persons with ankle monitors and unstable individuals Whomever thinks this a good idea I assure you it is not I was moved over to the outpatient side on Day 4 Only first responders are allowed to complete the residency portion of their rehab on this side but we are co-mingled with all the same above people when they reach Php and Iop status We are not provided the same level of care as the civilians completing their residency as in patients They get far more amenities and when in that building I did not see one bug or ant bait trap anywhere The Shatterproof living quarters building has 44 beds in it All are double occupancy except for one room that has 2 separate bedrooms Everyone else has a roommate Some rooms 4 adults share one bathroom and all others 2 adults share a bathroom My room had a mouse hole in the kitchen door Some rooms have more cockroaches then others but all rooms have ants The rooms are outdated and old Even the remodeled rooms are not up to par I personally checked a c vents in four different rooms all had plenty of black mold in them There is only one other toilet that everyone can use on property There are restrooms in the classrooms but locked and unavailable when classes are over The overflow building has four rooms with 4 adults in each They also have plenty of cockroaches and ants and palmetto bugs as well The place is beyond dirty and not properly cared for The parking lot smells every time the dumpsters are emptied garbage juice is spewed all over the lot and it stinks until the rain washes the disgusting odor away When I first came over I was placed in room 401 in the Tower building This room was dirty and only cleaned once a week by staff Our light fixture over the dinning room table would pour water when it rained we told staff nothing was done about it I was eventually moved to the Shatterproof building The sense of community is strong on that side Most of the staff was very attentive and good at their jobs The bad apples are remembered and a small few should be terminated as they are a detriment to anyone recovery They do not allow you to leave campus anymore since Covid This is a problem as their rules and regulations clearly state that patients can apply for a pass to leave campus Their handbook includes a section on Covid so it is not old and outdated They allow exceptions when they feel like it I am assuming when enrollment is low Several first responders wanted to stay on and do their IOP here but all were told they would have to live on campus During this very same time a civilian was allowed to commute to and from campus to complete his IOP The double standard may have started in 2020 when the owner of this property was arrested for aggravated assault It is in the newspaper I can assure you the 60 first responders there now is too many The place is under staffed look online for all the open job positions I am giving you facts not my opinions I was there for 29 days and the program director Phd Ananda never bothered to introduce herself to me I have no proof but think the cameras all over the property probably record audio as well as per my experiences It may be in the long contract they force you to sign upon admission Most people are on substances or so depressed they can t read the tiny fine print The cafeteria s food is mostly carbs and if you ask for more protein you are told no I asked several times and was told on was not on the list by the head cook The list he spoke of is generated by the onsite nutritionist I asked at least four times to please see her but never did A staff member told me she was on vacation the entire time I was there so how could I possibly be put on the lean protein list The rest of the food is hit or miss some days ok some days good and some days just awful The gray sausage that was not eaten at breakfast became sausage and peppers two nights later for dinner This is also just gross The so called turkey bacon is inedible I only eat turkey bacon but whatever they served was under-cooked and tasted spoiled I tired it three separate occasions to make sure it was not just my taste on any particular day Fhe lists many programs on their website and handbook that are no longer offered The down time on weekends is unreal The place is a dump I hope they can turn this around as it is certainly nose-diving towards going out of business The nurses were all top-notch Once Shatterproof was a first responders dream is now a nightmare I would never return

Admissions was pushy and made it seem

Admissions was pushy and made it seem like they were calling to check in I was given a false sense of what the program provides Massage 5 minutes of a seated back massage in a dark group room They refused to provide the appropriate medications and supplements and told me numerous times that I would have to talk to the doctor No doctor available The intake was humiliating A skin check and urine test done in an open bathroom that was visible to people in the intake room My room had a camera Nobody told me that I came out of the bathroom to get dressed so who knows who saw my nude body Living conditions in an old dark hotel-under lock down I was highly disappointed and left after 3 days

No follow up on their end what a joke this place has become

Called and emailed like they said in the rebuttal they gave to my review and they put me on hold several times and have not answered my email This place is rapidly going downhill Do not go here There are other programs for first responders