Fibernest Reviews

Persimmon Homes should be embarrassed

This is the worst provider I have been forced to use Over the last week I have the internet drop out while on important business calls and while working from home this has now meant I have started working from the office more often Persimmon Homes needs to sort this issue out customers are being held to ransom

Be aware that it comes already

Be aware that it comes already installed in some houses now and you don t have a choice but to have it They re the most expensive WiFi I have ever had and the WiFi doesn t actually work 80 of the time Currently paying 33 pm but it s going up next year to 35 This internet dips out multiple times a day even watching tv is near impossible sometimes and it takes forever to come back on It s daylight robbery and you re forced to have them because it s already installed into your home I m also on the cheapest package they provide I was on the most expensive but it was just as bad so I changed to the lower price package with them and there is no difference in performance

Worse internet I ever had and I used to

Worse internet I ever had and I used to have virgin media Would not recommend

THE ABSOLUTE WORST

The worst Internet and service out there Overpriced unreliable and massively behind their competitors If it wasnt for the fact persimmon force you to use this awful service they wouldn t have any customers through choice AVOID AT ALL COST

THIS IS NOT THE CORRECT PLACE TO LOG

THIS IS NOT THE CORRECT PLACE TO LOG YOUR POOR REVIEWS FOR THE COMPANY IT IS FibreNest

Was able to connect to WiFi on moving

Was able to connect to WiFi on moving in day with no issues updated provided prior to connection via a personalised email

great service from engineer

We moved in to Wellington Gate site Grove Wantage June 21st 2024 and had a couple of issues with gaining access to the internet This was due to other contractors damaging the fibre optic cable Our Fibrenest engineer Luke worked round the clock to get the issue resolved Luke was so professional and nothing was too much trouble Thank you

Plot 44 Clyde Shores

Plot 44 Clyde Shores Customer - Julie Stewart engineer -Alan Feron I received a very prompt response from Alan who attended the property first thing the following day He installed a new router and supported the activation of this The job was completed without any fuss and all devices automatically linked to the new router Alan was friendly and informative and also knowledgeable about the issues experienced

Great Internet connection customer services

Great Internet connection fast and no issues after initial set up The customer services staff are very helpful I can t fault the WiFi connection or the staff who helped me when I first set my Internet up and connected to my devices