


Business Broadband, Phones, Mobiles, and Energy
Based on authentic user experiences
Sharon Hamilton
6731 reviews
N/A
9 months ago
Bianca - So helpful
Bianca did a great job of keeping me informed and the process moving along to get to completion We had a tight deadline that I really appreciated being taken seriously Thank you
Dilbagh Gill
6731 reviews
N/A
9 months ago
Great Support
Had an issue that took a couple of weeks to solve Sileshan the tech from fidelity was amazing in pushing to get the issue resolved including some after hours work Thank you
Anonymous
6731 reviews
N/A
9 months ago
Zunaid dealt with our ticket from start
Zunaid dealt with our ticket from start to finish which is a bonus as with some companies you get someone different each time he was very helpful and efficient
Kate Carroll
6731 reviews
N/A
9 months ago
SOGEA BB
Hannah was very helpful and easy to talk to in regards contract renewal SOGEA BB and explained in full what we were getting All ran very smoothly would recommend
Andy Gill
6731 reviews
N/A
9 months ago
It s always a very easy decision for us
It s always a very easy decision for us to use Fidelity at the time of renewal for our VOIP Phones Hannah Heath has really looked after us in all aspects in a very professional and efficient manor thanks Hannah
Charne Jacobson
6731 reviews
N/A
9 months ago
Sileshan is always super helpful and
Sileshan is always super helpful and quick with his work Always patient and willing to explain problems we are having
Perry
6731 reviews
N/A
9 months ago
The changes made took a number of
The changes made took a number of different options to be tried but Dylan was very thorough and determined to resolve the issue he kept me updated as we went along Great Service
Livia
6731 reviews
N/A
9 months ago
Broken phone wire replacement
We had a broken cable on our company desk phone and a replacement cable was sent out very quickly We got some updates vie e-mail when to expect the delivery Great service thank you
Jessica Bannister
6731 reviews
N/A
9 months ago
Outstanding engineer Atif
Outstanding service from engineer Atif and provisioning agent CraineOver 40 new phones fitted to upgrade our system we had many demands and they had the patience knowledge and professionalism to sort them all swiftly Highly recommended
Rosie Morgan-Bell
6731 reviews
N/A
9 months ago
I felt uneasy to do anything technical
I felt uneasy to do anything technical on my own in the office but despite having little knowledge of anything I was able to do all that I needed to do The support on the phone was clear and patient and helped me do everything that I need to