


Based on authentic user experiences
Rajvansh Thapar
6731 reviews
N/A
8 months ago
Shradha at Eaton Centre
Shradha at Eaton Centre was one of the best employees I have interacted with Made my purchase so smooth easy and quick Fido if you re reading this this employee deserves a raise and is loyal to your company Hats off to her amazing service
Maha
6731 reviews
N/A
8 months ago
I159 480 8866
I called Fido Dec 24th and wanted to get my plan adjusted and the person who helped me was amazing such energetic and helpful He was very positive and smart they way he addressed my options and they way he handled the call was way above my expectations I have been with fido for some time but this associate was the best I ever interact with I requested the interaction number so I can right a good review about him I1594808866 He gave me the best customer experience out there I salute him and salute the person who hired him
Jo Brooks
6731 reviews
N/A
8 months ago
Awesome staff at White Oaks Mall
Signed up for a cell phone contract and Internet with Fido a few weeks ago at White Oaks Mall in London The staff were super helpful and efficient especially Walid Elsharaf and Diab Saad I personally asked for their names because they were so awesome They gave us a great deal with both contracts The Fido App is super easy and customer service polite helpful Thanks so much guys
Marianne Adel Michael
6731 reviews
N/A
8 months ago
Excellent customer support service
I contacted Fido customer support today September 11th and was answered by Brianna Got an excellent service over the phone She was listening carefully she took the time to analyse was so patient and solved my problem in an unexpected way Wish all the customer support are were that Thank you Fido
Kelthius
6731 reviews
N/A
8 months ago
New customer to Fido
New customer to Fido I got a special today for bringing in my own device a 40 00 plan and extra gigs for 2 years so amazing Thank you I also have great things to say about Fido everyone is always nice when I call in and helpful Rogers was too expensive so I joined Fido Better deals The only issue is sometimes service isn t great at some locations like Rogers is but that s okay I m still happy with Fido and glad I ve joined
Alina Bodic
6731 reviews
N/A
8 months ago
Amazing Fido agent
Yesterday I called Fido to solve a problem with my account I had the pleasure to talk to one of the best kind very professional and amazing Fido agent from Ottawa Her name is Prescilla She is the best agent ever and I loved every moment that I spoke to this amazing person Very kind and very professional at the same time She fixed my problem in a very short time Thank you Prescilla
Yugo
6731 reviews
N/A
8 months ago
I called in today three diff times and
I called in today three diff times and 1 agent made an impact his name is chris and I would like to reach out to his superiors to commend him he went over and beyond for me and exceeded my expectations please I would really appreciate if he is commended for this I would be happy to provide my details to be able to trace the call to know who he is thank you fido happy customer
Richardson Regala Catungal
6731 reviews
N/A
8 months ago
Elphie San Jose did a great job
Elphie San Jose did a great job helping me and my family He is very knowledgeable and very helpful It was a late night appointment at their store in Parkway Mall but he really make it a point for us to be very happy with what we FIDO offers Five Star
Blue Sky
6731 reviews
N/A
8 months ago
Great customer service is still real
Despite the previous horrendous experience with another rep the agent that I talked to today Yaacoub Ayoub was nothing but amazing I was ready to leave Fido after 15 years to be with another courier due to my last experience but this guy convinced me to stay Wish there were more agents like him so helpful attentive and respectful Thank you sir You are a rockstar Fido must be proud to have people like you working for them
Rebecca
6731 reviews
N/A
8 months ago
i ve been with Fido for over 2 5 years
i ve been with Fido for over 2 5 years and i switched to freedom just so i could get stuff cheaper but 1 week later i returned to fido because it wasn t even that but and unlike freedom i got service everywhere never got service in even Delta with freedom and my mom can pretty much go to Uganda and it ll still work it works for me in Winnepege so like Fido 3 for life i ve never had a problem with them probably staying for life