Figcstore Reviews

Bad commercial service

Bad commercial service I made the order with a mistake in the shirt s customization my fault but just a few minutes after the purchause I contacted the customer service they simply refused to make any modifications saying its too late Commercial service is long gone

Customer care email was non-responsive

Customer care email was non-responsive bouncing back and saying the inbox was full The phone number to call was offline When I finally got through they said it was to late to make any amendments I m Italian and will always get the teams shirt for big tournaments but will know next to to never use this website Please be warned

Don t order from them

I ordered on the 13 6 24 something from the website After nearly 2 Weeks there s still nothing here I have already payed but the product is nowhere They don t even bother to answer customermails or pick up the phone So if someone is thinking about ordering something from them please don t It s almost a scam You lose your money and product

Wrong size

The wrong size arrived No responsiveness from customer service If I return the jumper I ll have to pay for shipping again ending up in double shipping cost to get nothing due to their mistake According with their policy they would refund only the goods in 30 days Don t buy from them

I ordered a personalized jersey and

I ordered a personalized jersey and they spelled it wrong I sent it back and I have been waiting almost 4 months for a refund I had to do a chargeback with my bank and they still haven t done it I have emailed so many times and barely get a response Awful customer service and it s shocking that this is the official retailer