Figo Ziekteverzekering voor huisdieren Nu 25 cashback
Based on authentic user experiences
Olga Badzi
6734 reviews
N/A
5 months ago
It s always tough to reach the client
It s always tough to reach the client service Nobody calls back and answers emails You have to call and call to get an answer The application process is very bad I ve got confirmation about insurance In a month I figured out that my dog doesn t have insuarance because they need some additional documents and Figo even didn t inform me about it
Sarah-Jane Roberts
6734 reviews
N/A
5 months ago
Only interested in your money - not your pet
They are quick enough to take your money without sufficient checks on your pet but if you need to cancel your policy they require so much confirmation and documentation it is almost impossible You can provide what they ask and they will come back with another request then another stating they cannot cancel a policy This company has zero regards for personal situations and is more concerned with getting every last drop of money for as long as they can try to get away with it
I C
6734 reviews
N/A
5 months ago
Zero client friendliness or flexibility
This insurance company looks to have good conditions on paper but in real life it is a struggle to fight bureaucracy the endless requests to ask vets for the file on your pet over and over again the lack of trust when you ask for a refund after a vet s visit They state a 6 month waiting period e g excluding everything that has to do with a previous injury which is normal of course but they claim every vet visit is related to that previous injury even if a vet officially claims that is not the case They do not comply to their own conditions in the insurance policy and refuse to pay back those items you are entitled to It seems money makes this company go round and the less they pay you back the happier Figo pet is Company employees lack a sense of empathy or will to listen to requests It is as if one is fighting windmills This is not the kind of insurance I am looking for Zero client friendliness or flexibility
Mari De
6734 reviews
N/A
5 months ago
Acceptation chat senior adopt
Acceptation d un chat senior sans passif adoption refuge beaucoup de choix de couverture cr ation facile du dossier encodage pratique remboursement rapide