Findlayroofing Reviews

Absolute bandits be warned

Absolute bandits be warned Priced me for a job in April to do a job with a three week wait time 5 weeks later the quantity surveyor rocks up to measure up and tells me due to COVID I may have to wait a further 4-5 weeks Under the circumstances that s fine I wait for months with no contact and ring for installation date only to be told they won t be doing my job because they have underquoted Not even a phone call to say we have made a mistake will you be willing to pay a little more So 4 months on and I still have a leaky roof with a written contract to repair it When challenged they turned ever so aggressive and the customer service is shocking I would try another company before you entertain these bandits

Our neighbours had new roof installed

Our neighbours had new roof installed December 2022Lots of debris in our garden Our neighbours requested Findlays to remove debris from our garden which they they also cleared our path from front gate However they then applied rock salt to our paving which has now crumbled due to the application of rock saltMy partner has contacted Findlays and informed them of the damage to our paving A roofer came out and took pictures of damage to path and said we would be contacted by the firm They didn t contact us so my partner phoned them twice and eventually spoke to manager who in turn got in touch with managing director who said it was due to the weather conditions and not the rock salt However where no rock salt was deposited there is no damage The manager my partner spoke to said to claim off our insurance and put the phone down We have spoken to experts in paving who all say never put rock salt on domestic paving We intend to take this furtherBe very careful with this firm they are not customer friendlyNote I have had to give them one star in order to write a review If it were up to me it would have been minus 1for their attitude and customer service

Really disappointing experience

Really disappointing experience The company web presence is very well curated and they appeared to be a large and reputable company My experience was to be let down twice by them failing to show up for an appointment to quote us for work Twice we organised our day to be available for the appointment and twice we were told that they had tried to call to confirm the appointment and that we had not answered When we explained that both of our phones had full signal and we d had no calls the excuse was a glitch in the system In the end we cancelled and went with another company

Poor professionalism

I paid Findlay Roofing to provide me a new roof and gutters approx 2 years ago The roof seems ok The rainwater overflows the gutter so I need a gutter panel to block the water coming off the roof I contacted Findlay and scheduled appointment The evening before the scheduled appointment I received a call from Jason the Sales Manager who stated that the minimum charge would be 500 00 This was very unprofessional and not customer focused I told him no thanks and that I was disappointed that he was trying to extort money from me without diagnosing the problem He texted me that he could come and look at the problem for no charge after I told that that I was going to post this incident

Absolute scam artists

This is what can be described only a scam company to draw in vulnerable or old people and fleece them of their money

Findlay Roofing Review

Findlay Roofing Review I recently had an exceedingly disappointing experience with Findlay Roofing Initially they presented themselves as a very professional company and I was impressed by the courteous demeanor of the salesperson who explained the options However that level of professionalism vanished completely on the day of installation To start the crew damaged my HVAC ducts during the roof replacement and promptly stated they would not take responsibility for the damage This was incredibly frustrating as it indicated a lack of care for my property Additionally I noticed that the workers seemed to be subcontracted and not actual employees of the company as there were language barriers and inconsistencies in communication throughout the process The quality of the work was far from satisfactory The roof was left looking unfinished with shingles sticking up and flapping in the wind which is alarming after having paid a significant amount of money for the job To make matters worse I did not receive the promised walkthrough upon completion of the work Instead a project manager visited a week later to assure me the shingles would adhere properly by the summer which felt like an inadequate response to my concerns The most concerning aspect for me has been the customer service since the installation They do not demonstrate any pride in their work or concern for customer satisfaction I experienced rudeness when raising my concerns about the shoddy work and even faced accusations of dishonesty regarding damage to my handrails with their workers claiming it was pre-existing It has become clear that any positive reviews for Findlay Roofing may be from people associated with the company I strongly advise against using Findlay Roofing for your roofing needs Please think twice before investing your hard-earned money in a company that does not honor its commitments or take pride in its work

Best Roofers in the A T L

Best Roofers in the A T L This company does fantastic work I have used them twice on my home for roof repairs after storm damage They are easy to work with and fairly priced I highly recommend this company for Atlanta area homes

Garage Roof

Our experience with Findley Roofing has been excellent Initially Grant Findley came out to discuss the problem with our garage roof a very reasonable price was agreed The roofers Lewis and Stephen did an excellent job and we also could not fault the work of the scaffolding gang All in all we are extremely pleased with the whole experience Thank you to all at Findley Roofing Building of HartlepoolRichard Valerie