FINDRA Outdoor Clothing Style Comfort Performance FINDRA Clothing
Based on authentic user experiences
Femmigje Chater
6727 reviews
N/A
6 months ago
Woeful customer service
Orderd items from this company on 9th December and paid 7 95 for Express Delivery Admittedly I did not check what Express Delivery entailed but at that price I foolishly assumed it meant with a Next Day Courier Seems this company exclusively uses Royal Mail and so my order was alledgedly dispatched the following Monday on a 24 tracked service I emailed the company twice to express my surprise at them using Royal Mail for express delivery given the time of year and the ongoing industrial action being expereinced by Royal Mail These emails garnered no response until 4 days later and this was a generic response waffling on about being a small company busy time of year royal mail problems etc The one glimmer of light was that they said they would refund my postage although at time of writing I have no evidence they have actually done this It is now the 19th Dec and I have still not received my order - 10 days after ordering Another email sent in the meantime has gone unanswered I am amazed that any online business these days relies entirely on one delivery system with no contingency for if when that system fails Also amazed at how woeful their customer service is I have advised them in my last so far unaswered email that should the order arrive after tues 20th the goods will be returned to them for a full refund However given their so far utter lack of interest in providing any level of customer service I will not hold my breath on that being a rapidly resolved situation
gemma gallacher
6727 reviews
N/A
6 months ago
Lovely products but terrible customer
Lovely products but terrible customer service My jumper developed a large hole before it was a year old They repaired it rather than replaced After a while an even larger hole appeared and they offered to repair again I think if a jumper costs over 100 it should be of excellent quality and if it fails it should be replaced It s such a shame as I absolutely love the products and my husband bought the same one as me at the same time and has no issues They need to admit when their product is at fault and replace
Debbie Ormston
6727 reviews
N/A
6 months ago
Can t rate FINDRA gear highly enough
Can t rate FINDRA gear highly enough I ve been a convert for a few years now and use it it not only for biking but for skiing hiking and even to work I can t wear wool at all but have no problems with this merino I love the different layering options and the range of rich colours with barely a pink to be seen I always get compliments on my denim shorts and even my mum in her 70 s who hasn t been on a bike in decades owns 2 pairs of the lighter weight shorts which she lives in during the summer
Grayce Clark
6727 reviews
N/A
6 months ago
Findra Merino Rocks
I have used my Findra Merino tops and neckwarmers for work outdoor activities and for cycle touring Excellent quality and easy to machine wash - my kit still looks and feels great after multiple washes Looking forward to new season stock
Harriet munro
6727 reviews
N/A
6 months ago
Brilliant pieces for any outdoor
Brilliant pieces for any outdoor activity - great fit for women warm and breathable merino and a lovely selection of colours and styles A winner
Andrea Huttner
6727 reviews
N/A
6 months ago
Absolutely love Findra kit
Absolutely love Findra kit - lovely colours great quality and fit You can t beat merino and you can t beat Findra
Victoria Balfour
6727 reviews
N/A
6 months ago
Simply the best
Can t speak highly enough of the Findra gear It s superb for active outdoor stuff but also soooo wearable in so many other scenarios Great fit beautifully made and with a lovely feminine cut Just can t get enough of it
Kim Rand
6727 reviews
N/A
6 months ago
Over the moon and I look good too
I have purchased three merino tops two shorts four neck warmers and two pairs of socks I am so thoroughly pleased and impressed with the quality fit design and durability of every single item The products are first class and look SO GOOD They wear and wash up beautifully We have harsh winters in Canada and the warmth from my Findra collection keeps me comfortable regardless of the elements The customer service I received was second to none I highly recommend this line
Mrs Carolyn Datta
6727 reviews
N/A
6 months ago
I love findra
I love findra I have 2-3 tops and a buff or two plus some cycle shorts Have also bought Findra as a present The quality and attention to detail is great I do a lot of cycling and the fit is really good too Shop in Innerleithen has a lovely atmosphere and people really helpful Interesting articles from inspiring female cyclists on line too No hesitation in full 5 star review Harriet
Donald Fraser
6727 reviews
N/A
6 months ago
Made in Scotland at its best
I have two merino tops and 4 of the shorts two jeans ones and the lighter fabric blue and the brown one I love each one of those pieces My other shorts and I got many don t get out of the drawer anymore They are practical feel and look great what do you want more Tops are superb as well and the nights are drawing in so they will be my favourite tops soon again Although I live in Germany I order my stuff from Findra One of their strengths also shows when there is a problem - a slight problem I had with a seam of a Merino top was dealt with without fuss sympathetically and leaving me more than happy Can only be a 5-star Thanks Findra