Fine Doors - Transform your Home with Stunning Wooden Front Doors Near You
Based on authentic user experiences
Graham
6733 reviews
N/A
6 months ago
Poor quality manufacturing hiding defects poor customer service
I ordered an exterior door frame set from Fine Doors which arrived with several pieces of cardboard taped around it I guess weight was over 60kg The delivery guys were so apologetic about the state of the packaging On a cursory examination no damage luckily due to them being an excellent delivery company 6 days later I came to saw the horns off the frame and found that the frame was split with wood filler applied to cover it up and seals applied to cover another split Clearly hiding the evidence of a manufacturing assembly defect at Fine Doors On contacting Fine Doors I have been told its more than 24h since delivery Well im afraid manufacturing defects have a longer than 24h inspection period legally so now you can deal with the Credit Card company I would advise steering clear of a business that hides its poor quality manufacture
Julia Warrington
6733 reviews
N/A
6 months ago
Do not use this firm
Terrible customer service They delivered doors which did not match our specifications and the person who came to fit them left us with doors that didn t fit the frame and without a working lock When speaking to the company about the situation I was treated with utter contempt For example when asking who I was speaking to on the phone I was told Whats that got to do with the price of fish Appalling service overall Avoid using
Natalie
6733 reviews
N/A
6 months ago
Poor customer service steer clear from
Poor customer service steer clear from this firm Very rude and abrupt and not willing to deal with the issue at hand Will take your money and brush you aside Bad service and not very good supply
Amanda Rothwell
6733 reviews
N/A
6 months ago
Very badly made Has a slight bend in
Very badly made Has a slight bend in both Doors All underneath was wet beneath the wrapping when they where delivered Better at B and Q Nothing fine about these Doors
Shaied Iqbal
6733 reviews
N/A
6 months ago
Bought internal doors from here
Bought internal doors from here I had a great experience from start to finish Nadeem has a wealth of knowledge which made the whole process easier as I did not realise how many different options there are available I e handles hinges and different quality of doors The range was massive but was narrowed down to my needs Im extremely happy delivery date was also met as discussed quality of doors and finish was 10 10 Will be going back and also recommending to friends and family
Jason Roberts
6733 reviews
N/A
6 months ago
Great customer service
I was really pleased with the service I received from Fine Doors There was a minor issue with the glazing which the Fine doors team recognised and rallied around to put things right Communication was excellent and I am happy with the outcome Credit goes to Nadeem who runs the company and showed fine leadership
Darren
6733 reviews
N/A
6 months ago
Delighted with the door and service
We are delighted with the service and door from Fine DoorsThey took time to understand what we needed and the fitting was quick and efficient