Finewinesdirectuk Reviews

Gaslighting

So now 18 months after my posting this company an honest but poor review they complain saying it breaches Personal Data rules as I named the inept customer service agent that offered me bad service His initials are JT I change my review as suggested and I get a gaslighting letter from him again blaming both myself and his own chosen courier for the non-delivery instead of admitting their own system was to blame for the wine I paid for not being delivered and me not being promptly refunded I would prefer to have nothing more to do with this company but if they insist I change my review which I did at their request then try and gaslight me about what happened 18 months ago I have little choice but to point this out I repeat DO NOT USE THIS COMPANY THEY ARE NOT TO BE TRUSTED You can get better deals on wine that you have heard of rather than obscure stuff you have not at Waitrose Tesco et al who use their own careful and reliable drivers to deliver using prearranged convenient time slots Go there instead

Fantastic collection of wines and

Fantastic collection of wines and spirits at competitive prices Friendly knowledgeable staff Recommended

Fantastic service

Fantastic service great little shop

Excellent good fast delivery service

Excellent good fast delivery service and excellent good friendly service excellent good quality wine

Really good selection of wines

Really good selection of wines next day delivery what s not to like

Always amazing selection

Always amazing selection consistently for 10 yrs Worth a visit in person to take it all in Highly recommended

Correction

I mistakenly left a bad review for a similarly named company and received a very polite clarification from Jonathon I am very happy to correct my mistake

A True Treasure Trove

I ve been regularly attending tastings at Fine Wines Direct UK for years and never not had an exceptional experience so I thought it s about time I leave a glowing review Fine Wines Direct is an independent importer of exquisite wines from across the globe The company has longstanding relationships with vineyard owners and so is able to offer tastings at which you can meet the producers from New Zealand to Spain from Australia to Wales from South Africa to France and many more These tastings make the world of wine more accessible by being able to sample a variety of exciting wines and learn so much which is something I personally love I m sure these tastings and conversations with the team also played a huge part in me being able to pass my WSET Level 3 and Certified Sherry Wine Specialist exams I can t speak highly enough of the team at Fine Wines Direct UK Every time I walk in through the doors I am greeted with a warm welcome and made to feel at home which for someone who struggles with crippling anxiety means more than I can say Notably Jon Neil Hayley Kate and all the staff I ve met are always professional warm kind attentive entertaining generous as well as highly knowledgeable and passionate about the wines they sell Thank you so much for everything you do

Happened to pop in by chance and had

Happened to pop in by chance and had really good customer service and recommendations Had a glass of wine to try too definitely worth visiting if you like your wines