Finish Reviews

This company has to be one of the most

This company has to be one of the most dishonest I have ever came across I purchased goods on their Web site more than 3 weeks ago The item was advertised as a 2-5 day delivery They refuse to answer emails as to when I should expect delivery I ve contacted their customer services via telephone requesting info and demanded a refund but apparently it is only the sales team who can assist When I asked to be put in contact with the sales team I was advised this wasn t possible I asked to speak to a supervisor but again this is not possible This company steals your money so please be warned Do not under any circumstances place an order on their Web site

Scam

Definitely should have read the reviews before buying from website Its all true no one responds I ordered well over 2 weeks ago no reply nothing Will contact bank to do charge back

Disgusting service

Disgusting service After placing my order 2 weeks ago for a 2 - 5 day delivery numerous emails and telephone calls I have still not received my order or had any contact from finish I am going to contact trading standards regarding this and also speak to Bosch who are promoting their products when buying dishwashers I am absolutely disgusted

Goods never sent or delivered and no-one with the power to sort it out

Ordered a dishwasher starter pack 31 two weeks ago Since then nothing Not received not dispatched even their own website says it is unfullfilled Call them and that team have no idea why it s gone wrong and don t have the power to fix it All they can do they say is email that team that do and hope they will contact me They never do You ll get the same response i e none at all if you send emails or webforms which I have Bizarrely their system sent me an email saying the goods were still in my basket right after I successfully checked out paid I checked the money left my account and after I had just got another email confirming the order To say they are a shambles would imply accident or cock-up but having made them aware of the issue many times and their doing nothing to either send the goods or refund me and indeed to say that they at the call centre had no power to do either it is clearly something much more sinister Take the customer s money do nothing laugh all the way to the bank Thank goodness I paid with my credit card b c now I can hopefully force a chargeback What a faff for something so simple And what an awful promo to introduce your brand to new dishwasher owners with thus ensuring I ll never touch them again

Total letdown

Total letdown I can only repeat as others have already posted Order not delivered company not responding to emails or phone calls Absolute rubbish and unacceptable from a leading brand

No delivery and no response

No delivery and no response Same as others have posted here dishwasher starter pack was ordered following our purchase of a new Bosch dishwasher my money was taken and the order confirmation said delivery would be 2-5 days that was 2 weeks ago I have heard nothing about my order tried contacting the sales team but no-one responds so logged a complaint which was referred to the sales team

Made initial contact 8th September

Made initial contact 8th September Also called their customer service number and messaged their Facebook for the same issue They just say they will pass to relevant team to get back to me Yet no response still

Don t touch with a bargepole

Bought after seeing a promotion on FB 2-5 days delivery quoted That was 3 weeks ago No response to emails or FB messages Going through bank for a charge back Didn t expect this from a reputable company Will never buy Finish products again