Finnies Reviews

Impeccable service

Having purchased jewellery from Finnies for over 30 years when I lives in Aberdeen I felt totally comfortable about buying a ring online as I no longer live in the uk It was resized and I picked it up in Aberdeen a couple of weeks later - impeccable service as always

Great price on pre owned watch

Great price on pre owned watch Great communication quick dispatch and delivery

Above and beyond customer service at Finnies

I saw some pearl and diamond earrings online at Finnies I wanted to buy them for my daughter to wear on her Wedding Day as a keepsake gift from myself and her Dad I phoned the store for further information and spoke to Karen who went above and beyond to help She sent me photos of the actual earrings and dimensions information I really appreciated the great customer service and goodwill store discount I received I ordered the earrings and immediately received a message giving details of the dispatch and expected delivery day It is so refreshing to get such friendly and great customer service Thank you

Excellent shopping experience

Bought a lovely watch on line at a genuine reduction in their sale I received a very nice email before delivery to say that the watch strap could be adjusted before putting it in the mail I thought this was an excellent and caring service The watch was delivered on time It was well wrapped beautifully presented and was set up ready for use Have no hesitation in recommending this company

Our experience could not have been better

Our experience could not have been better Very professional seller Great fast and friendly Received our order in no time and all was perfectly packed Will return for sure Architects Barberini Gunnell Italy

As always an easy transaction and

As always an easy transaction and prompt delivery I ordered an item on December 21st Finnies called me the same day to advise they could not promise delivery in time for Christmas However I could have 24 hour delivery As I did not need the item for Christmas I opted for normal free delivery The item arrived on Friday December 22nd Excellent service

Purchasing my new Tudor Ranger was an excellent experience

Purchasing my new Tudor Ranger was a good experience from the sales team Jason had my back from day one and even some months down the line when I requested some new screws for the replacement links it was done with no fuss had asked the Tudor store in Silverburn and they said the watch would need to goto them and they would have to send it off to Tudor Luckily I didn t purchase the watch from them at the end of the day I can t praise or recommend Jason or any other member at the store You should buy with confidence when dealing with Finnies

Great jeweller top class service

Very helpful friendly member of the Finnies team when I called about the items I was interested in on website My order arrived promptly and was beautifully packaged top class service love the items I purchased Great Jewellers always love the shopping experience in store as well always great service Thanks Finnies

Fantastic service

I telephoned with a query over an item Unfortunately it had sold out and Karen that I spoke to then communicated with me through WhatsApp to offer other suggestions and sending photos of the items on I could not attend the store in person but this was the next best thing I then completed my purchase online and it was sent out beautiful wrapped Our friend who we were buying for loved the necklace