Based on authentic user experiences
Samantha Stiteler
6731 reviews
N/A
7 months ago
Great brand and amazing service
I had the pleasure of dealing with Laura after I had made a mistake of my own making on making an order with Fiorucci and she could not have been more helpful Fantastic customer service and thanks again Laura
Natalia Butterwick
6731 reviews
N/A
7 months ago
Great customer service
Great brand and amazing service thank you
Sandra Kiely
6731 reviews
N/A
7 months ago
Purchase from Australia
Quick response time with a helpful customer service team
Mich-Elle Muzic
6731 reviews
N/A
7 months ago
First time order but
I made an international purchase the items arrived incredibly quick which was fantastic The quality of the items were great and the shirt looked a lot better in person I purchased two to ensure I got the right size and the returns process was very simple Laura was super helpful and the couriers picked it up directly from me I will definitely be shopping again
C S
6731 reviews
N/A
7 months ago
Helpful and responsive with returns
IT WAS MY 1st time ordering sadly the duty xtra was too LAURA gave the Best Friendly faithful 100stars service xoxo THANK YOU Laura U R Wonderful If FIORUCCI would use a different shipping I LL ORDER EVERY WEEK I was sad to let my lovely order go I m a I love you guys xoxo staysafe always Mich-Elle
Ambra
6731 reviews
N/A
7 months ago
Great customer service
Great customer service Polite helpful and considerate I ve got all I wanted It would be good to have an option of change rather then refund and buy it again in the future Good jobKeep it up
Kate
6731 reviews
N/A
7 months ago
Great customer experience
Very speedy delivery - less than 48 hours after ordering on both occasions Had an issue generating a return label and this was rectified rapidly by customer service
Kristian James
6731 reviews
N/A
7 months ago
Bad service
Bad service I am still missing a pair of trousers and the help service do not respond or have any solutions I have been written an email 5 November 2020 and have not heard anything from them about what to do I really want the trousers I have paid for and looking forward to wear
Sarah Hennigan
6731 reviews
N/A
7 months ago
WORST SHOPPING EXPERIENCE EVER AVOID AT
WORST SHOPPING EXPERIENCE EVER AVOID AT ALL COST I proceded and order on the 26 12 20 that has not yet been processed Despite my several attends to contact their customer support I had no response from them After a week I asked SEVERAL TIMES to cancel my order however they ignored me and took the money from my account SO unprofessional AVOID AT ALL COST
Jakki Little
6731 reviews
N/A
7 months ago
I ordered a sweatshirt for my daughter
I ordered a sweatshirt for my daughter end November as a Christmas gift 2020 When Fiorucci sent it they put the wrong receiver name This have resulted in that we never got the package and everytime I write them it take 1-2 weeks before I get a reply As of 16th of February 2021 I still haven t gotten the sweatshirt and Fiorucci refuse to give me my money back I have never dealt with anyone this rude Kind regards Zizi