Firstformcollectibles Reviews

Never Received Product

This company operates more like a scam than a legitimate business I pre-ordered an item that became widely available in stores like Amazon within 4 months of the pre-order I still have not received the item an entire year later and when I speak with customer service the answers are rude short and unhelpful I am always told the order is about to ship but a month later it still doesn t last time the reason was quite literally that coordinating shipping from Japan is complicated The only refund I can get is in the form of store credit

Total scam company

Total scam company They will give an estimated shipping date and when that date comes they will make up some excuse that it s now months later until it can be shipped Their customer service is trash and rude If you order from them call your bank and get a charge back because this garbage company will not even offer a full refund despite not ever having shipped anything

Garbage company

Made an order in May for third quarter 2023 - aka August September possibly Oct at the latest it s now December they won t reply to emails will block you on their social platforms if you question Where is my order and heaven forbid you call their store for a refund they want to try to charge 25 restocking fee - yes a restocking fee for items they never had in stock and never send you Garbage company If you have orders with them call your bank ASAP for chargeback to get your FULL refund

these people are thieves

these people are thievesseveral orders never honored and when we ask for a refund after sending 250 emails and spam messages on discord they use their refund policy to not refund everything in full and defraud people like thatif you like funko pop avoid this store

They never shipped my order and when I

They never shipped my order and when I called they let me know they were backed up That was in September It s now March and still my funko pop hasn t arrived Scam artists

0 stars

They deserve 0 stars Preordered 2 pops over a year ago Never shipped and when I asked for a refund they want to charge me a restocking fee Absolutely terrible service and a scam Do not buy from them It is not worth the headache and you will never get your order

Buyers beware

Buyers beware Do not purchase from this company Take peoples money in advance for preorders and never ships their order They make their money off people s cancelation orders with their 20 restocking fee Also the one and only person who gave 5 stars is the owner Fake post

The Bubonic Plague all over again

If i could rate this terrible Disgusting shop along with their scummy damned employees any lower i would They are a bunch of scammers that are in my daily prayers hoping that they get damned on this earth before the afterlife They are a bunch of theives who would steal your money and not provide you with a solid answer to any of your concerns regarding your order Zero communication zero Professionalism Take a dose of poison rather than dealing with this garbage scammy company Please Avoid at all cost and let them deal with the consequences of their unethical attitude