Firsttimedriver Reviews

Worst website do not buy from here in

Worst website do not buy from here in small words they put it will not will be available until June instead of making it big and clear horrible

Terrible Website

Terrible Website Their system would not load and caused us to get two failed tests even thought it was never started Worthless customer service Kept saying that the back office was notified The agent May who answered took 37 minutes to tell us that they couldn t do anything and wouldn t refund our money They are thieves with terrible systems and worse customer service

Do your research before giving them

I didn t read the reviews before I purchased and that s on me Hopefully you do can avoid this place at all costs As literally every other review has stated the learner s permit test DOES NOT WORK We purchased the learner s permit test study guide and the drug alcohol course My son started the learner s permit test on his phone finished question 5 and the test was blocked I thought maybe he hit the back button on accident or clicked off of the screen on accident so I took the L and purchased just the learner s permit test again This time we went to the computer closed out all applications opened a brand new browser with no tabs open Signed up all over again which by the way does require you to enter your child s SSN your DL AGAIN clicked to start the test and it didn t work from the jump Live support was not available at this time The next day my son chatted with live support they gave him a code to take the test 100 free We signed up a third time with this code Surprise surprise the test still did not work Live support said we had to send an email this time around which we did and as of today almost a week later still no response I emailed about the other issues 2x to 2 different email addresses I found for them received no response This morning I requested a refund for the second course via PayPal after a few hours the refund was approved So I m still out of money for the first test I paid for and now it looks like my son has failed this test 3x when in reality he only got into the test one time amd made it to question 5 before he was locked out He was able to take the drug alcohol course fine but they want you to pay 9 to print the certificate- says it s optional and the test info is sent to the DHSMV guess we ll see how true that is when we go this week to get his permit

This website looks legit but in reality its a con service that will give a fake 4 hour long test just to sayt passed but does not work with the dmv and the certificate given is bogus

This website looks legit but in reality they have no connection to the local government After taking my 25 I was told that there was an error in the system and that it will take 7-10 business days to get my results approved by the DMV After that I went to the local Division of motor vehicle and the said that I had not completed my Course and I must look for another company I called customer service again and they assured me to wait 7 more days I waited and still nothing This is a SCAM SCAM save you money and chage your credit car that you used as I did BEWARE of firsttimedriver

site did not work for me after

site did not work for me after purchasing I talked to the live chat and they ignored my question of a refund many times Then said I they would email me to resolve within 48hrs It was been 2 weeks no email I lost my money and I was already broke so it was like my last 40

The online drivers course did not work

The online drivers course did not work We kept receiving an error when trying to sign the course enrollment agreement Sent an email via the contact me section and never received a response after nearly a week so tried the live chat option Spent 1 5 hours with the live chat 45 minutes for an initial response and the remainder troubleshooting At the end the agent mentioned she had to consult with the back office at that point the back office advised that there was nothing that can be done about the issue and that I should get a refund Glad I didn t have to fight for a refund I ll make sure it actually processes Next time I will look for a reputable company to avoid such issues