Based on authentic user experiences
Sarah
6730 reviews
N/A
5 months ago
Great service
For the past couple of years the Fixflo software has consistently impressed us with its effectiveness and evolving functionality features and innovations services It has played a crucial role in transforming and streamlining our internal defect management processes enabling our team to enhancing overall business efficiency and service quality for our customers What distinguishes Fixflo is the exceptional support provided by Mike Amy Oceane and Charlie and the broader team Their prompt responsiveness ensures that any issues are quickly addressed Working with this dedicated and knowledgeable team has truly been a pleasure Thank you for your outstanding service
Simon
6730 reviews
N/A
5 months ago
Great
Since using fixflo work has been much easier By tenants reporting issues on there it has been much easier for myself and my team to manage with property issues Would recommend to all
Rex Gooding
6730 reviews
N/A
5 months ago
Amazing Customer Service
The Fixflo team are always so helpful and willing to support a refreshing experience as some support functions are slow robotic and unhelpful
Kellie Wise
6730 reviews
N/A
5 months ago
Filter bug
Amazing Customer ServiceFixflo has proven to be an indispensable tool for property management revolutionizing the way we handle maintenance requests and streamline communication with tenants As a property manager efficiency and prompt issue resolution are crucial and Fixflo excels in delivering both Customer support from Fixflo deserves a special mention and particularly our account manager Tom The team is responsive knowledgeable and always ready to assist with any issues or inquiries This level of support has made the onboarding process smooth and has contributed to our overall positive experience with the platform
Alix Parish
6730 reviews
N/A
5 months ago
Very Helpful
We had a big issue when our filters were broken but Charlie Smith got on the case straight away and escalated it to the right teams to get it sorted When our account manager Mike McDonnell came back from his AL he helped to clean up the rest of our problem and to get the bug fixed so it wouldn t happen again Thanks to both for resolving this issue
Sacha
6730 reviews
N/A
5 months ago
Fixflo customer support have been so
Lia is very helpful with showing me how to navigate the system Very clear instructions which help with using the system easily
Richard Taube
6730 reviews
N/A
5 months ago
Quick responses and always helpful
Fixflo customer support have been so incredibly helpful to our business and always rapid in their response to any enquiry Thank you Fixflo
Anthony Thomas
6730 reviews
N/A
5 months ago
Marcela has been exceptionally
Marcela has been exceptionally supportive throughout what was initially a daunting process Her approach is both professional and friendly which has made all the difference
Ewan Le Page
6730 reviews
N/A
5 months ago
fixflo are a brilliant asset
fixflo are an amazing company our Customer Success Manager Tom is highly knowledgeable and assists us with our inquiries quickly the system allows for tutorials for self-learning and our Customer Success Manager creates personalised demonstrations for issue-specific tutorials
Ruby Nash Needs
6730 reviews
N/A
5 months ago
Very fast response from Alex Garcia to
Very fast response from Alex Garcia to my planned maintenance enquiries Most helpful