Fix My Pension - The retirement planning experts - Fix My Pension
Based on authentic user experiences
Nicholas Aylward
6732 reviews
N/A
5 months ago
No contact
I have been waiting since november 15th 18 days since calling the office to get a reply of any kind I have called both the office and Andrew repeatedly and sent emails to both My instructions by email to move my accounts out of cash to stocks have been ignored I need to set up a scheme to accessI am a customer of since March 2016 No reply as yet
Sahil
6732 reviews
N/A
5 months ago
No service provided and no contact
I was in touch with them March 2024 and they got back to me very quickly I provided all my information and then never heard back from them Any time you try to contact them it s an answering service where you re just told nobody is available When I got upset on the phone once and said this was highly unprofessional got a call back saying the person will be in touch shortly with feedback on my personal information I was provided Then I never heard from them again even when I called to complain I don t know if something has happened and hope they are okay as I think it might just be one person running the business but I wish there would be some kind of contact to let me know what has happened and what happened to all that personal information I shared
Lucy Houbart
6732 reviews
N/A
5 months ago
This company set up my pension
This company set up my pension incorrectly and then refused to answer my calls I had to phone twice a day for two weeks only to be told the lines were busy or they were in a meeting - none of which was true I also emailed repeatedly and failed to get an answer Eventually I was phoned and the problem was sorted out but the upset caused was considerable
ANDREW HARRIS
6732 reviews
N/A
5 months ago
Excellent advice in an easy to understand manner
Andrew offered me excellent advice on the transfer of my existing pension He explained my options in a clear and easy to understand way and the transfer was completed very quickly My funds are now held in a cost effective pension with very good fund options and I m very happy with how they are performing Overall I was very impressed with how easy the process was and the advice I received was first class