Fixpart Reviews

very bad I received the wrong delivery

very bad I received the wrong delivery now there is no way to reach you I had to pay for something I have no use for

Sent damaged item first time around

Sent damaged item first time around They took about 3 months to respond by which time we had sourced the part somewhere else Then instead of issuing a refund as we requested they sent us the same part again which we didn t need anymore Also very very hard to get hold of a real person to manage the case We won t buy from them again

They DO NOT return

This is my first time writing a review because their service is SOOOO BAD I returned a product that cost over 1000kr 1 I paid return fee 370kr and they told me they will pay it back But when it s time to pay back they changed their words 2 One month has passed they didn t return the money for the product and they don t reply to any of my emails They should return me over 1400krBut no reply and no money Little did i know that i need to return the product to GERMANY I am fine paying the 370kr return cost Because i know i will never ever order from them again But at least the price of the product It was a dyson accessory I mistakenly ordered the wrong model So i need my money back to order the right one LITERALLY THE WORSEAnd this is really my first bad review ever I always write positive or ignore negatives But here i want my money back

Zero stars for package NOT delivered now asking more money to deliver it

I have been waiting for a delivery for almost a month now Firstly I was not sent any delivery information then when I tracked the parcel on Chronopost it was mentioned as delivered to delivery point but there was no information at the delivery point so no proof that the package was delivered at all After multiple back and forth I am being asked to pay delivery fee again to get my package While I gave my full complete address every time the company is making excuses that the address was incorrect and package was returned- giving no proof that they had attempted to deliver the package at all Blaming the customer for Fixpart s inefficiences is just cheap and ridiculous One month on and I am still fighting to get my package delivered Disgusting service will never recommend them

Quick delivery

Simple ordering and quick to door delivery

I ordered on 21 februari 2023 two same

I ordered on 21 februari 2023 two same parts for my bread baking machine June 1 they came but 1 was damaged I wrote an email till Fixpart They couldn t answer because they had too much emails So I m still waiting for an answer but they want me to review so hereby 7-6-2023 update Today I received an email they sending 2 new ones the old ones I can keep Great news

It took a few days longer than expected

It took a few days longer than expected to receive the product but it was sent well packaged and the product was of really good quality according to specifications

Correct part was delivered on time

Part was delivered like it was supposed to and on estimated time period Good packaged and as described

Quick delivery

fast service and the fan filter fit perfectly