Flaneurz Roller Skates Shoes Innovative Detachable Rollers with Clips
Based on authentic user experiences
Brent
6732 reviews
N/A
4 months ago
Customer service did not help ast all
My daughter wanted these Skates for Christmas and I agreed to buy them We were were looking for a coupon code to get a little discount for m the total for 273 00 USD not cheap The problem is that after we payed this amount my daughter found a free shipping code This is a little over 2 days after the purchase So I contact Customer Service to ask for this discount I then receive a response that they were unable to due to the skates have been shipped What the F Lea said because the skates were shipped she could not do anything Much to be surprise Customer service did not help In addition the skate key to release the skate from the shoe was not in the box so the skates are just sitting there unused
Kris Wade-Thomas
6732 reviews
N/A
4 months ago
2 months still no product and No Response from Flaneurz
I order a pair of custom ready to roll skates 08 17 22 I paid close to 800 between shoes shipping and custom skate package I ve reached out to Flaneurz over 10 times no one will respond to my emails I tried using the chat service which is just an FAQ Bot that just asked you for your email and says someone will get back to you but the NEVER DO All I can do is hope and pray that my package comes it s now October 1st 2022 and I still have yet to hear from them I am filing a claim with the better business bureau and contacting my credit card company for a refund It looks like a great product if you were actually ever to get it I do not recommend at all
Hayley
6732 reviews
N/A
4 months ago
Free delivery is a lie
Free delivery is completely misleading as I was asked to pay a 40 duty tax fee to accept the delivery I refused to pay this and instead asked for a refund on the whole order due to this but they kept 30 for delivery fees Getting a refund through my credit card company instead as Flaneurz refuse to arrange a full refund
Sheppard
6732 reviews
N/A
4 months ago
I ordered Slades on April 30th
I ordered Slades on April 30th and as of today May 19th they still haven t even been shipped even though customer service told me they were supposed to be sent out by April 16th at the latest In general the website is misleading It states a delivery time of 2 5 business days at every step of the ordering process but it completely leaves out the additional 10 business days needed for production which in my case have long since passed anyway The website also features a kind of chat but anyone expecting a real-time chat with quick responses will be disappointed It s more like sending an email you have to wait several days for a reply Ich hab am 30 04 Slades bestellt und bis jetzt 19 05 wurden sie noch nicht einmal versendet obwohl sie laut Kundenservice Sp testens am 16 04 h tten verschickt werden sollen Generell ist die Website irref hrend da beim Bestellen berall die 2-5 Tage Werktage Lieferzeit stehen die zus tzlichen 10 Werktage Produktionszeit werden aber weggelassen die bei mir ja sowieso l ngst berschritten sind Auch hat die Website eine Art Chat wer aber einen tats chlichen Chat mit schnellen Antworten erwartet wird hier entt uscht Es ist eher als w rde man eine Email schreiben sodass man auf eine Antwort mehrere Tage warten muss
Camilla
6732 reviews
N/A
4 months ago
Such an incredible team
Such an incredible team L a and Sofia from customer service will go above and beyond to make sure you are well taken care of They pay attention to detail and are super friendly Honestly one of the best customer service I have ever experienced I made a custom order and they helped me out tremendously with the process I can t wait to receive the end product Florian et Arnaud si vous passez par l elles m ritent une augmentation