Flights-au Reviews

CALM

CALM PATIENTE AND HELPFUL

I am very happy with the customer

I am very happy with the customer service that I received today the gentleman helped me out with everything and all my enquiries thank you so much

Flight Rescheduling Customer Service with Monica Bora

I called to reschedule my flight that transited through Fiji from Brisbane to Samoa Monica who responded to my call was generously so kind upon speaking with me on the phone As well as tending to aid my needs that I requested for It was a very quick and thorough experience that was quite easy to follow through Monica has an amazing customer service in how she dealt with me through her tone as well as methods of approached use I for one am one satisfied customer right here

The gentlemen had been most helpful

The gentlemen had been most helpful with my flight arrangement however the previous customer service has been extremely rude and impatient

Please return my money back

Your customer service representative Arun or Anuj provided us with the incorrect information about our seating plan and booked us non adjoining seats We cross referenced this with the information directly on the flight website to confirm that information provided was wrong We then called again to try rectify this got another customer service representative who was unhelpful and not able to troubleshoot the issue as the booking was already made But was not able to tell us how to proceed with modifications and when we would be able to do this We specifically asked to be escalated to their supervisor - was told they were not available and not sure when they ll be available Poor service overall Disappointing

Quite simple l had a flexible flight

Please return my money back You have held the refund for 10 months Horrible service will never recommend you to anyone

Go to gate means Go to hell

Quite simple l had a flexible flight back to Melbourne and l got charged 173 dollars extra lost myseat got told l had to pay 110 extra for seating l checked the flights back and they weren t much more than what paid for the original flight l was going back on the 15th of march l changed till the 19th of April Not happy l had good seat up front in number 2 God knows where l will be seated now not happy l won t do business with this lot or booking com again unless l get some action in regard to my problem

I had a flexible ticket and l had to

Go to gate means Go to hell Extremely disappointed with the service illiterate staff and always providing misleading information