Flipout Reviews

Birthday party

We had my sons 6th birthday party here on Sunday and what a disaster We arrived 30 minutes before the party when I was told there was no party booked we waited a further 15 minutes to be told there was no party host and they will go and see if they can find anybody to do this We was allocated a party host who who didn t really explain anything and didn t really know what to do with hosting a party Throughout the whole party we did not sign a waiver or watch the safety video which is obviously not safe No tables available upstairs for guests to sit and no reserved seating for the party I went to set up banners in the party room where the children were going to eat and the girl was cleaning the table with oven cleaner when another colleague questioned her about it and she said does it matter The pizza came out first then the chips around 10 minutes after with the slush following which you would think it would come out together The whole day was a shamble and I would definitely not recommend a party here The toilets were dirty bins overflowing and the manager was so rude Please avoid booking a party here Definitely the worse 200 I have ever spent

Flip out Sandwell 26 for a toddler session

For me my mam to take my son it s 26 I m disabled and need carer but neither the less why is it 5 to watch my child I couldn t leave him and then 10 for another adult to come Soft play then another 5 How is toddler time a special deal Absolutely robbing people

Croydon London - rude and unprofessional staff

My nephew had a bday party in London Croydon The party was a complete mess the host being extremely rude to all guests and useless as well as the management Complete waste of money Ridiculous Great soft play but I would not waste my money to renting it out for a party ever again

Flipout Chichester

Flipout Chichester - what a rip off Paid for an hours jump and 30 mins in were told thats the end of it need the other 30 minutes to sanitise the place see the need to sanitaise but 30 minutes and if so why are we getting told its an hours jump and paying for an hour Not going to flipout again - have lots more choices elsewhere where they are truthful

Terrible place

Terrible place A complete ripoff Ended up paying 27 and our daughter wasn t allowed to play anywhere because she is 4 years old But we had to pay the full amount extra for an adult Staff are rude and unhelpful Wont visit this place again Go elsewhere Ended up what should have been a great outing with a crying child

Need a cleaner

Where to begin Toilets completely filthy says checked every hour but the sheet in the toilets had no signatures after Monday we visited on a Thursday The line for drinks was so slow I was stood waiting for almost 25 minutes because one poor girl was serving with no help The floors were littered with bits of rubbish Most of the arcade style games were out of service The trampolines were fine to use but the ninja course and foam pit were closed due to Covid yet you were still charged full price No tables were cleaned and you had 1 lad just wandering round every half hour or so who would announce which wrist band colour had to leave and that was that Poor supervision filthy and so many out of order signs

FLIPOUT E6 DONT PAY ON LINE

Recently visited Flip Out E6 with my family to celebrate my son s 7th birthday Unfortunately our experience was very disappointing We had booked a session for 5pm and called to change it to 6pm as we were running late However upon our arrival we were told that the centre was closed and there was no booking for 6pm We were also denied the opportunity to speak with a manager over the poor customer service we received Despite contacting both managers Danielle and Zaid Mussa three times via email we have been ignored This is unacceptable as we are entitled to a full refund given the circumstances and can not get this The experience we had at your Flip Out e6 centre has left us feeling that the company is very poorly run Not only did we waste time and money but our son s birthday was ruined by the poor service received Do not pay online when booking don t waste your time with coustomer service either Cowboy Company we finally got our money back via the banks and still nobody has contacted us at flipout e6

Extremely crowded full of kids

Extremely crowded full of kids small place and more suited towards under 8 year olds Walked in and walked back out straight away did not receive a refund Contacted head office and heard nothing back from them

I am extremely disappointed with Flip

I am extremely disappointed with Flip out and their handling of my daughter s birthday party booking Not only was my booking canceled at the last minute but they are also refusing to issue a refund for the amount paid This has caused significant stress and frustration not just for me but for my daughter who was looking forward to her special day To make matters worse this situation has created unnecessary tension between myself and my ex-wife as we were both relying on this event to create positive memories for our daughter The lack of professionalism poor communication and refusal to resolve this issue is unacceptable I would highly advise anyone considering this company to proceed with caution as their customer service is lacking and their ability to follow through on commitments is unreliable