Florists Reviews

Flowers never arrived but on the order

Flowers never arrived but on the order it said Delivered No customer service to talk to on the weekend other than online chat felt like it was a robot could not help me Called today and they said a local florist delivered it but would not give me the name See other reviews here very consistent

DO NOT USE FLORISTS COM

Flowers never arrived tried contacting chat button did not work Finally chatted with someone gave some excuse that the florist didn t have the flowers but that was never communicated to me I asked for a full refund She said that I would get a refund in 30-45 business days WHAT Do not use this business

Flowers not delivered-no communication

I went with this company for a unique arrangement but wish I read the reviews first Flowers I ordered were not delivered and chat feature did not work I was able to find a number in their terms page it s 1-800-flowers and they redirect you their notes indicated local florist couldn t fill the order but that was not communicated to me Who knows when I would know if I didn t call The agent offered a second delivery attempt but had to rescind that because there was not another option in zip code range I canceled the order and got a refund I won t use them again

If you can t fulfill my order don t let me place it

I placed an order mid January the 17th for it to be delivered February 1st they called me on the day it was to be delivered and told me they couldn t deliver it but they would the next day so okay no worries The next day I missed their call where they said again they couldn t deliver again so I call back and it sounds like I woke up the customer service rep from a nap but it turns out there was no florists in my zip code The reason for my review and my frustration is from the fact they let me place the order and with how much time I gave them and they still couldn t fulfill it but if they really didn t have a florist anywhere near me they shouldn t have accepted my order because of the simple fact it s a delivery service and they ask for the address in advance It just doesn t make sense and that s bad business

Florist com don t use

I ordered a plant through florist com for a funeral On the day to be delivered I got an email at 3pm saying order could not be delivered Extremely disappointed in this company Never had a problem with 1800flowers So do not use florist com

Horrible don t bother

Horrible Tried to send flowers to my mom in the hospital from my brother and I and the company let me fill out all the information and pay of course But then they called and left a message that they couldn t even find a florist for delivery so they canceled and refunded my money Suck it Florists com

STAY AWAY

STAY AWAY this company is a scam I chose them because they were on Rakuten so I assumed they were reputable After my friend did not receive her bday flowers and they were marked as refused I called customer service had to find their number on a different site not listed on theirs They said the local florist was just having a rough day and reimbursed me shipping charges only and said the flowers would be delivered that day again-nothing I then remembered that in 3 other occasions that I had used them nobody said thank you I now realize NOBODY received them I spent over 500 worth of flowers that never got to the person intended to Don t ever use this company unless you want to hide under a rock for life

Well clearly I did not read the

Well clearly I did not read the reviews I placed an order for a funeral arrangement a week in advance The day before the funeral I spoke with a representative from florists com to ensure that it would be delivered timely as the funeral was taking place early in the morning They assured me that it would be delivered on time Not only was it not delivered on time but it was NEVER delivered although it was indicated as delivered on the florists com website I am currently waiting on my refund What a waste of time and energy

Worst Company Ever

USE ANY OTHER COMPANY BUT florists com Placed an order for same day delivery and woke up next day saying it was cancelled and refunded I placed another order for same day delivery and they called me the next day saying they couldn t complete the order and would deliver that day They never did Shame on me for trying that many times Worst company ever