Flue-pipes Reviews

No replies to emails

No replies to emails no phone contact late order and now a rude rep on the web chat I have no faith my items will ever arrive Avoid

New flue

I needed advice with the flue I was fitting and as my Roofer onlgave me a few days notice needed it rather quickly I spoke to Peter the online guru and he was very helpful when items weren t on the site he added them so I could add them to my order Also the sales department checked my requirements and adjusted them where necessary The delivery was free and arrived in a couple of days The products were great quality and easy to fit Really excellent company with great customer service Many thanks

Arrived on time but with some damage

Arrived on time but with some damage Hopefully the squashed flue liner is long enough for me to cut the damage part off P S They got back to me to offer help if my flue was not right but its gone in today and all is well So pleased me fire is now sorted for the cold season

Shipped quickly and item conform to

Shipped quickly and item conform to order

Good products and price

Good products and relatively easy to assemble The only thing that would have helped is providing some reassurance with assembly tips or instructions I know there is only one way the sections fit together but it is the exception the cowl on top of the flue that throws you off and causes you to doubt

Fast simple and efficient

Went online to look at requirements excellent selection available Selected the items I wanted easy to place the order confirmation emails sent through very quickly and delivery was excellent arrived within 24 hours of ordering - what s not to like All we have to do now is actually fit the parts to our mobile home fishing lodge and replace the original one which has died

Great company

Great company emailed before dispatching the order to ensure I had everything I needed Delivery on time and everything received

Amazing service and super fast delivery

Amazing service especially as these days traders are either not contactable or there is always a minor misunderstanding However Michel JANSSEN was instantly available and we did a video call to ensure everything would work as intended where he was highly experienced in his consultancy The order was shipped the next day as we missed the lunchtime cutoff time for the order and arrived the day after shipping in the morning Everything worked out perfectly and I would order anytime again with Michel at Flue-Pipes

Prompt reply with estimate and very

Prompt reply with estimate and very helpful with information on the supplies I needed for my stove installation Would definitely recommend this company