Fluent-forever Reviews

Dreadful company

Dreadful company They charge me almost 100 USD a year while I have no idea for which account When I contact support they tell me that they can t locate my account based on my payment details card nr and ref nr They simply tell me that I need to find my account or I will be charged again after a year DO NOT BUY FROM THEM

App never worked

App never worked Company keeps billing me after cancellation Help desk is useless Whoever responded to my complaint is unprofessional and refuses to help Company is dishonest and product is severely flawed

They won t take no for an answer

Even when you tell them you email them to cancel they attempt to take payment When you select delete account you can t Terrible company Reported to Paypal If you wanna leave they make it a nightmare don t want anything to do with them ever again

Insulting CS offer

I signed up 35 months ago When I went to cancel my account I received an email saying and I m paraphrasing by the way you have 2 accounts with 2 different verification methods You cancelled one Do you want to keep the other one I said again paraphrasing Umm no Also I should only have one account You ve been billing me for 2 accounts for almost 3 years without my consent Could I have that 350 back They replied that it wasn t their mistake or various reasons and there s no way for their system to flag a second account being opened under the same email address They can offer me a one-time refund of 9 99 from my last billing cycle though Not acceptable Don t use this service

They tried to charge me for renewal I didn t want

Thankfully my bank called me telling me someone had tried to take money out of my account but failed Thinking it was fraud I was surprised to find it was the Fluent Forever app It was trying to charge me for another years subscription even though I had no emails from them about renewal and I had cancelled a year previously when I discovered how expensive they were They did have the email me soon after my bank called me say they tried to take the money that it failed and could I please send them the money When I wrote back saying I already unsubscribe which was super difficult to do and I won t be renewing they sent me a code and I had to reply to someone else with that code Let s see if the code works

Buyer beware

Buyer beware getting out of a yearly renewal is a nightmare I cancelled my annual subscription and they promised to send me a refund But here it is 12 days later and they have not done it nor have they responded to my messages

They re-subscribed me after I cancelled

Fluent forever re-subscribed me to their monthly plan after I cancelled my subscription

great customer service

Because I forgot to cancel my subscription the charge was taken from my account but they immediately refunded the money when I emailed them

Great customer service and super for effective language learning

Great customer service and great concept I had the book first and that s one of my absolute favorite language learning books The online stuff is a good addition to the book and I used it until I reached B1 level and then I switched to a course in real live I forgot to cancel my subscription in time and the customer service was super nice and helpful I can fully recommend the fluent forever method as it really works and the website