


Based on authentic user experiences
Bob Kawa
6731 reviews
N/A
6 months ago
AWFUL Customer Service
AWFUL Customer Service Never in my life have I experienced worse customer service My order was split into two deliveries without me being told when the first package arrived my order was marked as fulfilled I proceeded to text because they dont have a number to call and email customer service and received no response Save your money this company is a total scam
Pam AndJeff St Aubin
6731 reviews
N/A
6 months ago
The website is hard to navigate
The website is hard to navigate The listing said weight bench barbell and weight plates Showed pictures of all of that But further below you actually have to click around to see prices of different options for what actually getting Everything needs to be separate So I didn t get everything I assumed I had bought No phone number so after email ignored I did a chat Super nice at first and said he agreed website need overhaul When I sent him a complaint from 2 years ago complaining of same thing he got rude and and called me dear Said you can find bad reviews everywhere he didn t even work there then Was offering me to buy the weight plates at super discount But after way I was treated I was not giving them anymore money He wanted to charge additional 420 And I said I ll pay additional 200 because partly my fault He would not Got the weights at Dick s Sporting goods with a bar for 299 Will never purchase from them again
Andrea Gutierrez
6731 reviews
N/A
6 months ago
I purchased a set of weights and they
I purchased a set of weights and they never sent it Rather than process a refund they offered a 10 discount When asking for a refund they refuse and keep offering discounts So I spent almost 200 no product and no refund and that was 2 months ago
Carolyn Spain
6731 reviews
N/A
6 months ago
Non-existent customer service
Non-existent customer service I just need their address to complete a reimbursement form I have sent several emails and Facebook messages and I can t even get an answer to this question So I don t recommend this company
Craig Guetti
6731 reviews
N/A
6 months ago
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY i ordered a weight bench with plates I only received the plates Customer service is nonexistent Several emails and text messages along with calls have led me nowhere besides being out 800 Save yourself the headache DO NOT BUY FROM THIS COMPANY
van le
6731 reviews
N/A
6 months ago
Be extremely careful before you order at Flybird
I read Consumer Report before I ordered a set of Adjustable Dumbbell On Flybird s website it listed 183 00 which is a good deal Hoeverer When I received the item my Flybird s order was swapped to an unnamed cheaper product without Flybird logo that I can find it on Amazon for 53 00 cheaper When I contacted Flybird it said it could compensate for the price difference with a discount on my next purchase on their site It s horrible experience If I wanted a return I have to pay for shipping fee for a 50 lbs weight and 10 restock fee
Sandra Kerper
6731 reviews
N/A
6 months ago
Very Good Customer Service
I bought a pair of 25lbs adjustable dumbbells from Flybird but the package arrived broken Fortunately they quickly arrange a new package for me now I have used my dummbells about 1 month they re great
Ping Fan
6731 reviews
N/A
6 months ago
Trustworthy
Giving my verdict after using my bench and dumbbells for some time The bench and dumbbells came in 2 separate packages Delivery took about 5 days Had heard good things about Flybird from my friend Also before actually buying them I did my due amount of homework before actually purchasing reviews YouTube videos etc To be honest I didn t expect the weight bench to be so sturdy It doesn t wobble at all I mean I did expect it to be compact and easy to stow which it is It was very straightforward No assembly needed I stow it under my bed after using it That s a big plus for me as I live in a small apartment Haven t had any issues with the dumbbells either I use them every day There haven t been any problems with the plates or the nuts coming loose or anything like that Overall I believe that this brand is trustworthy Would definitely buy from them again
Caroline
6731 reviews
N/A
6 months ago
good i love the weight bench
good i love the weight bench good quality