Flyfairtravels Reviews

Excellent Service

Anderson Smith was very helpful in arranging my husbands wheelchair with British Airways He was very patient and helpful Many thanks Kathleen

Alice Miller was outstanding

Alice Miller was outstanding She resolved our return flight issue that a previous agent was unable to solve You are lucky to have her on your staff 5 STARS

My agent Richard did an awesome job

My agent Richard did an awesome job Very patient and friendly 10 thumbs up Satisfied Customer

Matthew is very good person in this

Matthew is very good person in this company he understand my situations and he helps a lot Thank you this company is very good in price and customer service

Amazing work by Ms Amber Gilbert

Pei Pei Gunter 22501 Village Way Dr Canyon Lake Ca 92587 11 10 2024To FlyFairTravels LLC Subject Appreciation for Exceptional Customer Service by Ms Amber GilbertTo Whom It May ConcernI am writing to express my sincere appreciation for the outstanding service provided by one of your employees Ms Amber Gilbert Her dedication and professionalism were truly commendable during a recent family emergency On November 9th my niece went into labor 14 days earlier than expected This unexpected event meant that her husband needed to urgently change his travel plans to be by her side for the birth of their daughter With limited time and significant logistical challenges Ms Gilbert spent two days making numerous phone calls and coordinating efforts to secure the last available ticket for my niece s husband Thanks to her hard work and unwavering commitment she successfully made this happen ensuring he could be present for the birth of his daughter and support his wife during this important moment Ms Gilbert s empathy problem-solving skills and dedication to customer care went beyond expectations and my family and I are deeply grateful She transformed what could have been an extremely stressful and disappointing situation into a positive and joyful experience Her actions reflect the highest standards of customer service and I believe she is an invaluable asset to your team Please extend my heartfelt thanks to Ms Gilbert for her exemplary assistance I hope that her contributions will be recognized and appreciated by your organization as much as they are by my family and me Thank you for taking the time to consider this letter It is my pleasure to acknowledge Ms Amber Gilbert s exceptional service and I am confident that she will continue to make a difference for others in the same remarkable way she did for us Sincerely Pei Pei Gunter

The agent Matthew was very pleasant

The agent Matthew was very pleasant professional with an abundance of patience I am pleased that he was the agent that worked to resolve my traveling concerns issue

Great Customer Service

My experience with one of your employees EMILY was more than good She went above and beyond my expectations Emily is a great example of excellent customer service Even though it was to cancel a flight I m looking forward to my next experience with Southwest airlines and I m hoping all of your employees are as professional experienced and wonderful as EMILY was

scar did a Great job

scar did a Great job professional and friendly service had patience showed concern and above all managed to find a great price Thank you Oscar