


Based on authentic user experiences
Dr Moritz Muehlbacher
6737 reviews
N/A
8 months ago
Amount charged twice to my credit card demanded fee for return
When I made the booking I was informed that the booking was ok but the payment credit card was not completed So I went through the process again according to their email This resulted in the amount charged TWICE When I asked for a return they demanded a fee of 40 EUR for their costs and said I had agreed to their general terms all this in a very unfriendly tone too
Fernando Castillo
6737 reviews
N/A
8 months ago
Great help
Great help fast answer and definetly very friendly customer service
Svatantrananda Giri
6737 reviews
N/A
8 months ago
Luckily I booked the phone support with
Luckily I booked the phone support with Flysmarter we had an name issue on the ticket - and the support Team really tried with us in last 24 Hours to get the name corrected I called them 3 times - and they tried to help me really It was the airline not willing to cooperate with them even the Flysmarter support called Emailed them In the end the flight was possible - even first and last name were vice versa on the ticket we just checked in then vice versa and it was no issue on the airport even flying out from USA
Filippo Basagni
6737 reviews
N/A
8 months ago
Help Support quickly and efficient
Help Support quickly and efficient thank you
Georgia Dasargyri
6737 reviews
N/A
8 months ago
Responsive within minutes to my emails
Responsive within minutes to my emails good service
David Pr sent
6737 reviews
N/A
8 months ago
Their support is really fast
Their support is really fast I contacted them because my baggage allowance was not immediately visible within the airline booking management portal However they immediately replied with all booking details from their system confirming that all is fine And on the next day also all information appeared within the airline s portal This was a nice experience Will book again
Michael Maupin
6737 reviews
N/A
8 months ago
Super friendly and responsive
Super friendly super responsive to our needs All around great service
Cdrx
6737 reviews
N/A
8 months ago
Very good service
Dear Flysmart TeamI would like to thank you for the excellent support provided with my bookings You consistently kept me informed of any changes and the service was outstanding Your team always responded quickly to our inquiries and efficiently resolved any issues we had I truly appreciate the great service and professionalism
California Fitness Shop
6737 reviews
N/A
8 months ago
Customer service was very efficient
Customer service was very efficient Did answer very quick with good answers
Family
6737 reviews
N/A
8 months ago
Top support
Top support Our flight was cancelled changed by the airline Flysmarter Support was immediate and very customer oriented Shortly afterwards I had a new flight which was even more favorable for us I will definitely consider flysmarter when booking my next trip