Foldapp Reviews

Too many fees Do not use There are better alternatives

If I get a debit card I don t want to be penalized for not using it or have to pay for an activation I ll just stick to my free Coinbase Nexo or crypto com card also higher rewards than Fold just Fyi

I had 6000 fraudulently withdrawn from

I had 6000 fraudulently withdrawn from my checking account without my authorization A portion of that was immediately withdrawn by someone somewhere Their fraud telephone number doesn t work and I ve received no reply to my email

Scary bad Cybersecurity

Looked through their code base Their security protocols are terrible Don t know if I could come up with a worse architecture design to buy store trust as my bitcoin holders

They are forcing Logouts so you have to forfeit your sats

I have been spinning everyday for Sats since 2021 I had accumulated 24k in sats Then I clicked on the Fold card to get more information and my app got stuck on a page I had to log back in After reseting my username and password I finally got in to find zero Sats When I reached out to their customer service they told me that i had somehow created a second account which is a violation of the terms of agreement and automatically forfeits all my sats I couldn t remember which username I used to open the account and was stuck on a pop up that wouldn t go away It s only 6 but it s the principal I don t recommend this app

I had my federal tax refund sent to the

I had my federal tax refund sent to the card and I can t activate my card after the deposit was sent they restricted my account access and now I can t seem to get in contact with anyone going on two weeks since I sent in all the identifying documents and then some and still no response and I have no access to my tax refund Worst thing I ever did It cost me my place of living and job I am so screwed from this company

Fold Took More Than They Gave

I had paid for the Fold card membership and used it quite a bit when they had the option of buying Amazon cards But once they stopped having the Amazon option there wasn t a motivation for me to use it much Little did I know but they had started charging me a monthly fee for non regular use that went on for a while without me knowing until they depleted my Fold debit card account of the funds I had deposited Not very enticing for a customer

Been waiting a week for them to handle

Been waiting a week for them to handle a basic customer service request Tried multiple follow-ups Switched after BlockFi CC blew up and was referred Card supposedly on its way but communication has been poor Not a good start and just may keep looking

Very Bad Customer Service

Very Bad Customer Service - Don t Use Needed and still need as no follow up yet a simple change on my account Put in a ticket sent my info and heard nothing They eventually closed my ticket without addressing my concern To make a long story short I put in multiple tickets and have been waiting over 4 weeks Worst customer service I d ever experienced