


Based on authentic user experiences
Agata Jankowska
6737 reviews
N/A
7 months ago
Fraud happening out here
Fraud i did two trips for both different was charged from bank and different amount receipt was given Moreover additional deduction of 8 charged for no reason called their customer services which routed me to their admin team which doesn t pick the calls I am still chasing for refund
Justyna Pawelczyk
6737 reviews
N/A
7 months ago
Scammed by an aggressive driver
My driver was extremely rude to me because I need to pay by card He left the meter running while he reversed around outside my house holding the card machine out the window and swearing I offered to go into my house to get cash and he shouted no I said I shouldn t have to pay the extra money for the meter being left on and he gave me more abuse I had to pay it to get away from him I called the office to complain and they refused to refund me
Phil
6737 reviews
N/A
7 months ago
Disaster
Disaster Absolutely disgraceful company which cannot be relied on Booked a taxi last night for this morning for traveling to Dublin and when the taxi did not come I called Fona Cab and was told that no taxi is coming and I have to wait Unfortunately the bus to Dublin can not wait So disappointed Do not use them
Rachel
6737 reviews
N/A
7 months ago
Value Cabs fonaCab have monopolised
Value Cabs fonaCab have monopolised Taxis in Belfast it is near impossible to get a Taxi in Belfast city centre on a Fri or Sat nite after 11 30 unless you are prepared to flash the cash at drivers pulling up Their apps are only useful for day time during the week pointless and useless when you prebook a taxi for Fri Sat as drivers switch off to cash in on people willing to pay double and even treble the fare to get home Ring the call centre and they ll keep palming you off with its busy the taxi will be another 5 mins The whole system is not working and needs looked at again in terms of regulation Unfortunately I have to give these companies a 1 star on here my choice would be no stars
Andrej
6737 reviews
N/A
7 months ago
Thiefs
ThiefsAlways taking me the long way to take more money from me It already happened in 5 occasions Dont use them
Steven Hewitt
6737 reviews
N/A
7 months ago
Bad service
Bad service I have been a customer for 6 years twice a day for 5 days a week and for several months very often the taxi does not come to pick me up from work at 2-3 am 24 7 open and taxi none Portadown very hard to catch a taxi The people who work in the office are rude
Huseyin
6737 reviews
N/A
7 months ago
Impossible to get a taxi
Impossible to get a taxi when you try to order a taxi on the app it has an error but takes your money worst taxi company ever
Bacca Rodgers
6737 reviews
N/A
7 months ago
Honestly the worst taxi service about
Honestly the worst taxi service about Booked an 8 seater taxi bus but was told 2 taxi s would turn up which was okay 25 minutes after agreed collection time still no taxi Called back 4 times to be told it was on its way eventually one turned up 35 minutes late and the other one was cancelled on the app absolute joke
Bill Burlingham
6737 reviews
N/A
7 months ago
Exceptionally bad
Exceptionally badUnacceptable waiting times
Consumer
6737 reviews
N/A
7 months ago
18 year old booked taxi at 7 30pm for
18 year old booked taxi at 7 30pm for 2 30 am from town to crumbling 2 57 am taxi blue Toyota was 5 mins away after 5 mins car was reassigning silver Toyota was 5 mins away again after 5 mins car was reassigning again Notified black Volkswagon was here checked where we were got out of car ran round street to check no sign so phoned driver to be told he was there for 10 mins and phoned three times was on another job now phone office - we were literally watching phone for updates and there were no missed calls phoned office got automated answer phoned back explained what happened and was told I can see on map he was there told him no he really wasn t but insisted and said no other cars available as fully booked in town Would not have believed any of this except I picked up my daughter from same place and was sitting with him waiting for taxi Luckily I was there or he was stranded on his own Obviously none of these drivers wanted to do a run to crumlin cos they d make more staying local - tell customer this instead of putting them in a dangerous situation