Foodpanda Reviews

Incompetent customer support and delivery riders

Useless customer support if you can even reach them Had an order cancelled coz their incompetent rider couldn t be bothered to ring the doorbell and left my payment at the time of writing this review still hasn t been refunded and I can t reach out to cs

I ordered from Food Panda with an

I ordered from Food Panda with an initially promised delivery time of 30 minutes However after 1 5 hours I contacted them and they stated that they needed at least another half an hour I am extremely disappointed because I had guests at home and this delay resulted in significant embarrassment in front of them Please i request close this foodpanda business Please

Terrible customer service I was trying

Terrible customer service I was trying food panda pro and I paid for yearly plane but after using it for 10mints I found out it have not worth as the price was more expensive than before they are saying free shipping while they adjust price in item cost So it s was it worth I tried to contact support but there was not any channel so I had contact them on Fb and they said you can cancel your subscription renewal while I was asking them to cancel my active subscription which they said they have any policy to cancel any subscriptions Then what the hell is this going one I see there have very low rating on trust pilot and found out alot of needs need to be done But instead they are busy deleting comments from their page

Worst Service Ever

Worst Service Ever Highly Disappointed with pathetic customer service If you place an order online and the restaurant cancels at last minute foodpanda does not bother to pay any penny back to you plus They dont care they keep pushing your complaint to the point where u giveup on ur own worst Refund service ever Never ordering from this place again

Bad food app

Bad food app Customer support keeps u bz in asking and inquiry even if u explain the issue Have bad restaurants in partnership Who sell stale or contaminated food According to the system if u forget to check all the given complain boxes They just make it a solid reasons for not listening further complains that were appear later Such as on eating contaminated food that shows up late So just give u 100 rs voucher instead Even if u had spend more n your money go waste Only seldom they might give u full refund in order to make their image good and get good reviews It s obvious if u give bad reviews they delete it from their page by themselves But every literate person know this tricky action nowadays

So I ordered some grocery and snack

So I ordered some grocery and snack from the panda mart it was a paid order The rider didn t show up even after an hour upon checking the app food panda cancelled my order and took my money as well When I reached customer support they don t let you chat with real representative that easily they said rider came but no one responded so you have wasted food It was actually snacks lays and all that stuff No idea where that rider went and how is these snacks are wasted Keeping it short they wasted my time and never refunded my money back Don t let your self be fooled by this app as they have changed their policies a lot and will not give any support to their customers

I ordered sweets worth Pakistani rupees

I ordered sweets worth Pakistani rupees 1250 and made payment online but my order was not delivered and Foodpanda has no way of allowing making immediate complaint or customer support center They are lying a lot I m deleting their app after this review You should too

Food delivery Issue

Ordered the food not delivered by making excuses that s check with other family members People please don t make payments via card in advance both food and payment eaters Use Cash on Delivery at least u don t waste ur money Now provide alternative for the dinner spent night with eating maggi noddles