Forbiddenplanet Reviews

Excellent

Was hesitant to order online after seeing all the horror stories but decided I had no other way of getting a figurine my partner wanted at such a great price within three days of ordering it was shipped I was told to wait 5-7 days for delivery and was pleasantly surprised when it arrived two days after it had been shipped will definitely be buying again

Communication good and item arrived in time

I thought I should write a review as I had read lots of negative reviews of Forbidden Planet I needed Minecraft Lego as a Christmas present everywhere had sold out and my sister was trusting me to get this present for her son So after trawling the net I found Forbidden Planet had sets in stock I ordered on 11th Dec it was posted on the 15th and arrived today 18th in plenty of time for Christmas I know many people have negative stories but I have to say my experience has been good I did also email them to check if I would get the item before Christmas and they responded to my email the next day which turned out to be the day they sent the parcel I would definitely buy from them again

Great service

I was a bit worried about buying anything from the Forbiddenplanet website because of the bad reviews on Trustpilot But I tried anyway and I experienced a quick and easy service I live in Denmark and after 5 working days they sent my order and after another 5 working days I got my order I can t say anything negative about the website I will definitely order more stuff in the future

No Problems

I was at first worrying after reading the comments below However I had no problems with my order I pre-ordered some fallout pop vinyls Received a dispatch email and they arrived 4 days later No complaints I even managed to cancel another existing order as i picked up those items in their store No issues

No problems

I ordered 3 Vinyl Idolz figures from this site All 3 were shown as pre order items and all 3 arrived in 2 shipments within a month of the order date I have just placed another order Hopefully the service will be as good and trouble free this time 16th April 2016 - My second order was for 3 items that were pre order I item arrived fine and I got 2 emails from customer services advising me when the remaining 2 items should arrive Second experience with them is ok so far

Good Customer Service

Placed an order recently and after reading some of the negative reviews thought that I may have made a mistake However my experience was perfect - I received a quick helpful response to any emails I sent and the order was despatched the week after my order was placed as promised Would definitely use again

Very Happy

I ve ordered several things from forbiddenplanet co uk and I can t find any problems with them I ve received every order usually within a week if an item is out of stock I ve received it within a month which I think is reasonable I m very happy with the service they provide and will definitely be using them again

Give them a try and see

I work for an online retailer and I have found that most customers generally only leave feedback in the event of a negative experience This isn t to say that their incorrect they re probably justified mostly although not enough customers voice their opinions when they have had a great online experience If this wasn t the case I am confident that Forbidden Planet would average 4-4 5 stars Personally I have been using them for 18 months or so I am somewhat of a nube when it comes to comics although I have placed many orders since I started with them I have always found their ETA s description and automated emails very accurate I have dealt with them via email also and have found their advisers to be very pleasant and helpful Their prices are about average although I would recommend FP due to their reliability and slick mobile app I wish that I could give more stars keep up the good work Danny

Spot on

I ve purchased of this site few times can t knock em my purchases come well packed they always keep me up to date on dispatch and expected eta and there few items here that are by far cheaper then other sites overall my experience has been flawless