Ford Reviews

Ford management refused to stand over a genuine issue

Ford management refused to stand over a 2 year old Ford Ranger vehicle The issue is with Ford in Wolverhampton not Navan where vehicle was bought the people in navan are good to deal with who will make every effort to not stand over a vehicle when they should I would say buyer beware as your warranty is not worth the paper it is printed on with ford Ford will try to avoid repairing failures under warranty by any means possible and cannot be trusted- Advice would be to go anywhere but Ford unless you have money to burn A shocking experience of trying to create reasons to avoid responsibility The guy on phone seemed to understand that Ford should be resolving an engine failure but reverted to stating that management will not be helping you as a stock answer When I asked could I speak to management he told me that I would have to go legal if I wanted to question this Its a shocking way to deal with someone who simply wants a vehicle repaired when its engine fails for no reason My preference is not to leave reviews and i would prefer to delete this if the ford people in Wolverhampton showed any reasonable attempt to be fair Edit 2 weeks later Still no effort to help despite multiple attempts with dealership with customer service and with ford in Wolverhampton These are people that will not help their customers even when they should

Brand new Ford Tourneo 2022 engine broken in 1year and 8 months

I bought a brand new Ford Tourneo connect in April 2022 in Ireland On 10 01 2024 The engine could not start The Vehicle was towed to the Ford dealer in Sandford Dublin for repair I was told that the engine was broken and needs to replace a new engine It has run about 95 000 kilometers The warranty on this vehicle is two years and will end on 25 04 2024 The dealer was great gave a lot of help I Don t have a replacement vehicle to use and as of today my Ford tourneo is still being repaired Due to the quality problem of the Ford engine It was broken just in 1year and 8 months After replacing the new engine I am looking for to extend the warranty for 2 more years Because just incase the new engine will has a same problem as the broken one I tried to contact Ford customer service many times by phone 1800771199 to discuss extending the warranty No department or person could look after the matter either no person answer the call or gave a no exists number 03702416726 and even transferred the call to the British Ford customer service The British Ford customer service mentioned my vehicle not on the systems because it had an Irish Reg number and could not provide help which meaning there is no way to get intouch with them for this matter I had German Japanese Korean cars before engine never broken but Ford quality really low never buy vehicle from Ford

Never buy a Ford One of the thousands of consumers

One of the thousands of consumers effected by the wet belt issue - my well maintained 2015 engine seized as I was driving Ford doesn t want to know

Please do your research before buying

Please do your research before buying any new Ford car we only had our car 2 5 years and the engine has gone Not only did the engine go the brakes failed while on a major road causing near fatality Ford has been less than useless there is no aftercare I ve provided 4 service history s in the space of the 2 5 years of owning the vehicle and they still won t stand over it the engine going is a manufacturing fault and I m expected to pay over 7 000 to replace it Now as this is an ongoing dispute I m been advised I ll be charged storage fees if I don t either pay for the vehicle to be fixed or get it towed away The vehicle in question cost 64 000 and was purchased in 2021

Drive shaft seal replacement under

Drive shaft seal replacement under warranty failed again after 16000 km out of warranty now told I now need need gearbox