Format Reviews

I asked to stop last year but they ve stolen money from my account this year

When I first joined Format their prices were reasonable now over double the amount I m paying I tried to stop my subscription with them last year would be my last year They ve now taken another years money out of my bank without asking Don t trust them they are overpriced you can find Free website providers or much cheaper online in the UK This is American company I will try to get my money back

Same for me they still charge a monthly plan

The same thing happens to me they still charge me a monthly plan They changed that themselves because before I paid annually Now I can t talk to a human only to their robot so they don t give me my money back it just revolves around the same thing I ve been trying to talk to them for 1 month Also they don t have a Google rating which makes it suspicious

I purchased the PRO-PLUS trial SALE bait and switch

I purchased the PRO-PLUS trial the most expensive option because it offered design services to help you build out your website When you go to check our it has the words design services 1000 gone to zero because you get that for free with this purchase Currently there is a half off sale so I am incentivized to make the purchase ONLY TO LEARN - because it s on sale that pro plus account no longer gives you design services I am later told by bots in an email SOOOO FRUSTRATING THIS IS AN ABSOLUTE BAIT AND SWITCH ON THE SERVICE AND I AM SO ANGRY I have already poured days into making my portfolio or I would be leaving for another site THE CHECKOUT PAGE IS NOT CLEAR YOU ARE LIARS AND THIEVES I was so incredibly angry to learn about this WHY DID I BUY THIS It s like saying your going to sell a pair of pants for half off and you only get one leg of the pants If the service is half off then give the full service Just because there is a sale then you only get part of it CHANGE YOUR CHECKOUT Don t pry on small business owners trying to make a website for themselves This is what he says - To some people 156 is a lot maybe not in silicon valley If you are wanting the Site Building Service then I can refund you the US 156 18 84 State Tax paid on 8 Nov and then set you on the full-paid plan which is US 312 00 taxes and then this would allow you to obtain the service as offered by Victoria originally

The company has become incredibly money

The company has become incredibly money oriented They keep trying to take monthly payments that have been already paid I got a 3rd email Christmas morning that my card was declined and I had clearly explained to them on Christmas Eve that it was billed and paid on the 20th No wonder they are the only company my bank marked as fraud and they froze my account Whatever they are doing regarding billing is not even close to normal Just look at all the reviews regarding billing issues I happily canceled my account Avoid doing business with this company